Guest Service Officer

1 month ago


Singapore NOVOTEL SINGAPORE ON KITCHENER Full time

The Guest Service Officer orientate and give assistance to guests, as well as providing necessary information. S/he reports directly to the Chef Concierge.

Primary Responsibilities:

  • Greet and welcome guests
  • Assist guest with their luggage
  • To ensure job assigned through HOTSOS is followed up timely
  • Rooming the guests
  • Assist the guest in case of a room transfer
  • Deliver message accordingly where necessary
  • Assist guest in getting a taxi
  • To assist guest for information queries
  • To carry out any other duties when directed by the Management

*Only shortlisted candidates will be notified

*This role is for Mercure ICON Singapore City Centre (nearest MRT: Chinatown / Telok Ayer)*



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