Hotel Guest Service Officer

3 weeks ago


Central Singapore One Vogue Pte Ltd Full time

Job Responsibilities:

  • Greet and welcome guests to the hotel in a professional and friendly manner.
  • Process guest checkins and checkouts in an efficient and accurate manner.
  • Respond to guest inquiries and complaints in a prompt and courteous manner, resolving issues to the guest's satisfaction.
  • Accurately input guest information, reservation amendments, and requests into the Front Desk System.
  • Ensure that all hotel procedures are followed in accordance with established standards.
  • Maintain knowledge of hotel facilities, services, and events to provide accurate information to guests.
  • Assist with handling and securing guest valuables, lost and found items, and other guest requests.
  • Perform any other duties as assigned by the supervisor or manager.

Job Requirements:

  • Have relevant experience in customer service within the hotel industry
  • Be able to work shifts and weekends
  • Possess proficiency in MS Office
  • Possess good communication skills in English and Mandarin
  • Be located in Central Singapore
Hestia

R

One Vogue Pte Ltd | 19C9629

Salary:
$1, $2,300.00 per month

Schedule:

  • Day shift
  • Holidays
  • Night shift
  • Weekend availability

Work Location:
One location

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