Guest Services Supervisor

Duties and Supporting Responsibilities Ensures all guest's history in arrival report are followed up and collect and input new preference / history into the system timely. Ensures that rooms are clean and ready for guests' arrivals. Attends to guests' complains and requests promptly. Blocks out of service rooms for preventive maintenance. Responsible for the...

Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Singapore Novena, 99 Irrawaddy Road Novena, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of...

Job Title: Front Desk Coordinator at a Leading Hospitality CompanyRoles & Responsibilities:Carry out various Front Desk duties such as efficient check-in and check-out processes, guest profile maintenance, and credit checks following company protocols.Update room bookings, manage guest confirmations, and handle any necessary changes or cancellations.Handle...

The staff is responsible for overseeing Guest Services Daily Operations; including ticketing operations systems, in park services & digitalization. The staff is also responsible for matters related to upkeeping of Guest Services Areas such as configuration and management of WWW ticketing system and price schemes, department risk assessments, aesthetics of...

Perform all Front Desk related duties including but not limited to prompt and efficient check-in and check-out of guests, credit checks, guest folio checks, guest profile maintenance professionally and in accordance to company's policies and procedures. Create and update new room bookings in system, send out guest confirmation, make any necessary amendment...

Job Number Job Category Rooms & Guest Services OperationsLocation Courtyard Singapore Novena, 99 Irrawaddy Road, Novena, Singapore, Singapore, Singapore VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementJOB SUMMARY DUTIES AND RESPONSIBILITIES Register hotel guest into the system with emphasis on fulfilling guest...

Job ResponsibilitiesCommunicates to team members on departmental updates, issues and guest-related matters during pre-shift briefings.Monitors baggage handling requests which include luggage delivery and pick-up for arrivals and departures.Supervises the luggage storage rooms to ensure baggage is properly arranged and stored (as recommended) and that the...

At Holiday Inn Hotels & Resorts, our job is to bring the joy of travel to everyone. That's where you come in. When you're part of the Holiday Inn Hotels & Resorts brand, you're more than just a job title.At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest's experience an...

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As a Guest Services Agent for Service Express , you will be tasked to:Operate telephone switchboard, process guest requests for wake up calls, and connecting and directing calls to the appropriate extensions....

Position Summary: The Guest Service Agent role in ensuring positive guest experiences by providing exceptional customer service at all touch points of the guest's stay.Key Responsibilities:Check-In/Check-Out:Greet guests upon arrival, assist with check-in procedures, and provide relevant information about the hotel's services and facilities.Process...

Under the general guidance of the Guest Services Manager or any other authorized by the management, serve as the main point of contact for all guest requests and needs. The Guest Services employee is responsible for answering all calls within three rings, recording guest's needs, and ensuring an appropriate resolution. The Guest Service employee must exhibit...

Responsibilites: Provide courteous and efficient service and if possible to comply with each and guests' request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; upsell whenever possible. Take ownership of problems, handle guest complaints promptly...

Responsibilites: Provide courteous and efficient service and if possible to comply with each and guests' request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their availability status; upsell whenever possible. Take ownership of problems, handle guest complaints promptly...

Roles & ResponsibilitiesBe a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As a Guest Services Agent for Service Express, you will be tasked to: Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile...

Job Number 24115427 Job Category Rooms & Guest Services Operations Location W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment,...

Job responsibilities: Perform all Front Deskrelated duties including but not limited to prompt and efficient checkin and checkout of guests, credit checks, guest folio checks, and guest profile maintenance professionally in accordance with the company's policies and procedures. Create and accurately update new room bookings in the system, send out guest...

JOB OVERVIEWReporting to the Duty Manager, the Guest Services Executive is responsible for all aspects of the front office (rooms division) role in day-to-day hotel operations and responsible for maximising bookings by delivering a delightful yet efficient booking service._Responsibilities: _ Working closely with Sales department to maximise revenue by...

About UsCapitaLand Group (CapitaLand) is one of Asia's largest diversified real estate groups. Headquartered in Singapore, CapitaLand's portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.Job Description:Responsibilities:You will: Assist guests with checkin and...

Job Number Job Category Rooms & Guest Services OperationsLocation The Westin Singapore, 12 Marina View, Singapore, Singapore, Singapore VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain...

Roles & ResponsibilitiesJob Info:Working Days: 5 days/week Working Hours: Rotational shifts Location: CentralJob Description:Provide courteous and efficient service and if possible to comply with each and guests' request. Ensure that all telephone calls are handled promptly within three rings. Be familiar with all room types and rates in the hotel and their...