Current jobs related to Call Centre Officer - Singapore - RMA CONTRACTS PTE. LTD.

  • Call Centre Officer

    5 days ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM...

  • Call Centre Officer

    3 weeks ago

    Singapore JointHire Singapore Pte Ltd Full time

    Job Title: Call Centre OfficerIndustry: Electrical & ElectronicsSalary: SGD 2000 - 2500Location: South East, SingaporeAbout Company:Our client is responsible for the sales and marketing of consumer electronics and home appliances in Singapore.Job Description:- Monitor the service quality to ensure customer / experience / service quality meet the standard.-...

  • Call Centre Officer

    3 months ago

    Singapore JointHire Singapore Pte Ltd Full time

    Job Title: Call Centre OfficerIndustry: Electrical & ElectronicsSalary: SGD 2000 - 2500Location: South East, SingaporeAbout Company:Our client is responsible for the sales and marketing of consumer electronics and home appliances in Singapore.Job Description:- Monitor the service quality to ensure customer / experience / service quality meet the standard.-...

  • Call Centre Trainer

    2 months ago

    Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

  • Call Centre Officer

    5 days ago

    Singapore RECRUIT NOW SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesBenefits: Competitive Salary: Basic salary ranging from SGD $2,000 to $2,400 + OT pay ($100 - $200) + Variable Bonus. Structured Work Week: Enjoy a fixed 5.25-day work schedule with alternate Saturday half-days and Sundays off. Career Growth: Opportunities to enhance customer service and communication skills in a well-established...

  • Customer Service Call Centre Officer

    5 days ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week Able to work on weekends CBD (Near to MRT)Responsibilities Attend to enquiries Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system...

  • Customer Service Officer

    2 months ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM...

  • Customer Care Officer

    5 days ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    Roles & Responsibilities Call Centre Experience No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system Achieve /...

  • Call Centre Officer

    3 weeks ago

    Singapore JointHire Singapore Pte Ltd Full time

    Job Title: Call CentreOfficerIndustry: Electrical &ElectronicsSalary: SGD 2000 -2500Location: South East,SingaporeAboutCompany:Our client is responsible for the salesand marketing of consumer electronics and home appliances inSingapore.JobDescription:- Monitor the service quality toensure customer / experience / service quality meet thestandard.- Follow up...

  • Call Centre Officer

    2 months ago

    Singapore JointHire Singapore Pte Ltd Full time

    Job Title: Call CentreOfficerIndustry: Electrical &ElectronicsSalary: SGD 2000 -2500Location: South East,SingaporeAboutCompany:Our client is responsible for the salesand marketing of consumer electronics and home appliances inSingapore.JobDescription:- Monitor the service quality toensure customer / experience / service quality meet thestandard.- Follow up...

  • Call Centre Agent

    5 days ago

    Singapore PINNACLE CREDIT SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesCall Centre AgentsResponsibilities: Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To...

  • Temp Admin Assistant

    2 months ago

    Singapore HMI MEDICAL CENTRE PTE. LTD. Full time

    Roles & ResponsibilitiesA Specialist Medical Centre is looking for multiple temp admin assistants to support in data entry, responding to emails, phone calls, and other administrative duties.Requirements: Tech-savvy, has good email etiquette. Can commit for 3 to 6 months. Office Hours, Weekdays. Hourly rates. Students on holidays are welcome to apply. ...

  • Call Centre Officer

    2 months ago

    Singapore JOINTHIRE SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesAbout Company:Our client is responsible for the sales and marketing of consumer electronics and home appliances in Singapore.Job Description:- Monitor the service quality to ensure customer / experience / service quality meet the standard.- Follow up on customer's enquiries, requests and feedback with customers and internal...

  • Call Centre Manager

    5 days ago

    Singapore TRICHOKARE PTE. LTD. Full time

    Roles & ResponsibilitiesThe Contact Centre Manager's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services.Responsibilities· Lead a team of contact centre agents to hit the team’s KPIs· Prepare statistics and reports· Ensure the operational efficiency of Contact Centre· Appointment...

  • Service Centre Call Agent

    5 days ago

    Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full time

    Key ResponsibilitiesProcess customer reservation requests and support loyalty and customer care inquiries. Handle Marriott brand contacts, assisting customers with booking needs or questions via voice and email channels. Deliver exceptional customer experiences by providing information on property facilities, services, and room accommodations. Identify...

  • Customer Relations Officer

    5 days ago

    Singapore SEARCH INDEX PTE. LTD. Full time

    Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of...

  • Contract Call Centre Officer @Ubi

    4 days ago

    Singapore RECRUIT EXPRESS PTE LTD Full time

    Job DetailsLocation: UbiKey ResponsibilitiesRespond to general enquiriesHandle incoming calls and emailsRequirementsAble to work in fast-paced environmentTyping speed: min 35wpmAble to work with many tabs + 2 computers concurrentlyMin commitment: 6 monthsAbout the RoleAs a Contract Call Centre Officer in Ubi, you will be responsible for handling incoming...

  • Temp Call Centre Officer #NKC

    5 days ago

    Singapore RECRUIT EXPRESS PTE LTD Full time

    Roles & Responsibilities Attend to enquiries, primarily incoming calls through the hotline or other channels such as email Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries Type of calls consist and not limiting to lost /replacement/extension issues/application issues) Filing of claims for...

  • Call Centre

    5 days ago

    Singapore RMA CONTRACTS PTE. LTD. Full time

    Roles & Responsibilities1 Year (Renewable)Job Description Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging) Manage protocols (such as fire & emergency messages) Liaise with other department enquiries and requests Manage customers’ feedback Make accurate data entry to the CRM System and maintain records. ...

  • Executive, VIP Reservations

    2 months ago

    Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities Deliver excellent service and maximize guests’ experience by understanding and meeting their expectations Handle and process calls and emails from guests, and ensure that bookings and requests are processed accurately, timely, and efficiently to exceed service standards Coordinate with internal departments to...

Call Centre Officer

3 months ago

Singapore RMA CONTRACTS PTE. LTD. Full time

Job Description

  • Handle customers' enquiries (not limited to phone calls, email, live chat, instant messaging)
  • Manage protocols (such as fire & emergency messages)
  • Liaise with other department enquiries and requests
  • Manage customers' feedback
  • Make accurate data entry to the CRM System and maintain records.
  • Participate in trainings, tests and audits when required.

Pay Package

  • Salary: Junior - $2,300, Senior - $2,800
  • Yearly performance bonus

*Salary to be offered

Patient Service Associate: Salary $2,300 (Include transport and work shift allowances)Min GCE 'N'/'O' levels with pass in English, with one (1) consecutive year of contact centre and/or healthcare experience.

Senior Patient Service Associate: Salary $2,800 (Include transport and work shift allowances)Min GCE 'N'/'O' levels with pass in English, with two (2) consecutive years of contact centre and/or healthcare experience OR Min GCE 'A' levels or Diploma, with one (1) consecutive year of contact centre and/or healthcare experience

Working hours (Shift and rostered)

  • Able to work in any of the following shift: AM – 7:30AM to 5:00PM, MID - 9:00AM to 6.30PM PM – 12:30PM to 10PM,
  • Shift shall be rostered. - With 1 hour of mealtime
  • 5-day work week, inclusive of 1 weekend workday

General Requirements:

  • Able to speak any 2 languages (English, Mandarin, Malay, Tamil, any other language)
  • Able to work independently as well as in a team
  • Proficient in MS Excel / office
  • Pleasant personality and customer service oriented

Skills Required

  • CRM
  • Customer Service Oriented
  • Microsoft Office
  • Customer Experience
  • Interpersonal Skills
  • Healthcare Administration
  • B2B Accurate Data Entry