Ta Operations and Projects Manager

2 weeks ago

Singapore SALT TALENT SEARCH PTE. LTD. Full time
Salt is looking for a
TA Operations and Projects Manager to join a leading client on a 12months contract.


The position sits in the People Experience team, whose mandate is on operationalizing client's Talent Acquisition (TA) processes and finding innovative ways to improve them while ensuring user experience is at the forefront.

The role project manages new and existing TA related projects, and oversees TA related systems and technology - ensuring it's operational use is fit for purpose.

All of these items are managed and driven through close partnership with the TA organization.


The role will often be a face of Pops responsible for communicating regular updates on TA projects, processes and systems and their impact on the user, and seen as a respected advisor, and a friendly face with a reputation for passion in serving our client.


The day-to-day activities:

As a key member of the People Experience team, some key responsibilities will include the following:

TA Operations

  • Work in partnership with our client's TA leadership team to drive forward our equitable internal and external hiring processes in a standardized and user experience focused manner
  • Direct and manage TA Operations related work with an offsite based vendor/supplier
  • Develop and maintain training curriculum related to TA Operations processes, as well as provide training on an as needs basis
  • Partner closely with functional partners to develop and manage systems and process improvements that align with evolving business needs

TA Technology

  • Understand and oversee the technology that supports the TA organization, looking for ways to optimize, streamline and improve where possible
  • Manage new and existing enhancement and change requests for current technology, particularly our Applicant Tracking System (ATS), SmartRecruiters, and work in close partnership with the People Systems team and project working group on these
  • Manage ATS functional related escalations with Supplier
  • Develop and maintain technology related training curriculum related to TA Operations processes, as well as provide training on an as needs basis
  • Identify and launch new tools and systems as needed including training the team on functionality and usage

TA Projects and Strategy

  • Support TA leadership team with TA related strategic and resourcing planning as required
  • Project manage new and existing TA related projects where required
  • Assist with evolving existing ways of working with industry best practices through anchoring strategies, project plans and change management
  • Manage regulatory compliance, data integrity, and audits in the recruiting practices with oversight on policy and process controls capabilities

The must haves:

  • At least 12 years of experience in TA operations or relevant business operations
  • Strong communication and facilitation skills and the ability to communicate effectively with senior leaders
  • Strong project management skills and the ability to manage multiple projects simultaneously and independently
  • Ability to diagnose problems, identify and drive appropriate solutions
  • Experience with innovating new solutions to help scale existing process, policy and technology
  • Ability to understand the need and use of data in driving decision making and outlining a roadmap of deliverables
  • Understanding of change management principles and has driven change management and training activities successfully
  • Great presentation skills and ability and confidence to engage audiences
Familiarity with labour regulations and hiring norms across South East Asian countries

(CEI No:
R / EA No: 07C3147)

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