L1 Support Engineer

2 weeks ago


Singapore ScienTec Consulting Full time

We are looking for L1 Application Support Engineer to join a FinTech software company in Singapore
-


Working Hours:
rotating shift job (currently will be office hours 9am-6pm arrangement)

-


Working Location:
Tanjong Pagar

-
Salary up to $3,800 + AWS + Bonus (2-3 months)
-
Permanent position, great working culture and environment
- **Entry level are welcome to apply, training will be provided**
Responsibilities:
  • Provide daily support to users including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation
  • Communicate clearly and effectively with users, colleagues, and management to quickly resolve issues and ensure customer satisfaction
  • Maintain detailed records of daily interactions with users, reported issues, and completed solutions along with any further actions required of management or tier 2 technical staff.
  • Increase personal technical knowledge by reading trade publications, operating manuals, and diagnostics information, and attending conferences or internal task force discussions when possible.
  • Develop training manuals and troubleshooting procedures to help both support personnel and users interact properly with the system.
  • Collaborate with tier 2 technical staff and project manager to establish goals and objectives for system improvements and upgrades.
  • Create and implement new processes to improve efficiency and customer satisfaction while reducing costs.

Requirements:

  • Singaporean only
  • Diploma/Degree in Computer Science related studies
  • Quickly identify problems, form solutions, and execute stepbystep troubleshooting procedures
  • Experience with some programming languages (HTML, JAVA) will be an added advantage
  • Comfortable to work on rotating shifts
  • Entry level position, training will be provided
Liew Chien Hui - R2090138

ScienTec Consulting Pte Ltd - 11C5781
  • L1 Support

    2 weeks ago


    Singapore IT CONSULTANCY & SERVICES PTE LTD Full time

    Requirement Diploma/Degree in Computer Science/Engineering, Information Technology or any related discipline 3+ years of experience in IT production operations 1+ years of experience in leading the operations Familiar with some of the platforms, such as Windows, Linux, Unix, Cloud Platform (AWS), database and middlewareResponsibilities To assist the manager...

  • L1 Support

    2 weeks ago


    Singapore Span Consultancy Pvt Ltd Full time

    L1 Support :Experience Level : 3 to 4 yearsYour Mission (Should You Choose to Accept):Be the frontline support person the go-to techie on-site. Resolve issues swiftly under our defined SLAs. Assist with installations, run patches & more. 1 to 2 years of minimum IT experience.Shift Timing: 12 hours shift - 8 am to 8 pm4 days day shift3 days off3 days night...


  • Singapore ERP21 PTE LTD Full time

    Roles & ResponsibilitiesDuration: 6-months Contract- Either from May to October 2024 or June to November 2024Location: Khoo Teck Puat Hospital, 90 Yishun Central S768828Scope Responsibilities: Verification on uPOS drivers on existing workstation and cable compatibility. Replacement of label printers (Datamax to PD45) for Pharmacy areas. Ensure Training...

  • System Engineer L1

    2 weeks ago


    Singapore ITCAN Pte Ltd Full time

    System Engineer -L1Number positions: 8 L1 ( perm Night or perm day shift ), 12HrNotes: Shift allowance: Night $300Working location Bedokbasic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Works on assignments that are routine to...

  • L1 Patching Engineer

    3 months ago


    Singapore Innovatiq Technologies Pte Ltd Full time

    L1 PATCHING ENGINEERDuration: 1 year (starts Apr)Working hours: Any 5 days a week, shift rotation Job Summary: Assist in mainly patching activities (training will be provided)Provide end user support for desktop computers, notebooks, printers, applications, basic networking, etcDeployment, configuration & troubleshooting on end user issuesEvaluate existing...

  • L1 Patching Engineer

    4 weeks ago


    Singapore Innovatiq Technologies Pte Ltd Full time

    L1 PATCHING ENGINEERDuration: 1 year (starts Apr)Working hours: Any 5 days a week, shift rotation Job Summary: Assist in mainly patching activities (training will be provided)Provide end user support for desktop computers, notebooks, printers, applications, basic networking, etcDeployment, configuration & troubleshooting on end user issuesEvaluate existing...


  • Singapore AZQORE SA SINGAPORE BRANCH Full time

    Roles & ResponsibilitiesAbout usAzqore is a leader in outsourced banking services. We are one of the entities under Credit Agricole Indosuez Wealth Management, providing integrated solutions and quality services to our clients.Backed up by the banking and financial strength of Crédit Agricole Group (majority shareholder with 80%) with its global presence...


  • Singapore AZQORE SA SINGAPORE BRANCH Full time

    Roles & ResponsibilitiesAbout usAzqore is a leader in outsourced banking services. We are one of the entities under Credit Agricole Indosuez Wealth Management, providing integrated solutions and quality services to our clients.Backed up by the banking and financial strength of Crédit Agricole Group (majority shareholder with 80%) with its global presence...


  • Singapore SCIENTEC CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesL1 IT Helpdesk Support Working Hours: Mon-Fri (Hybrid) Working Location: Central Remuneration package: Up to $3,000 + AWSWe are seeking a diligent and customer-focused individual to join our Technical Helpdesk team. The ideal candidate will handle customer inquiries, perform basic troubleshooting, and ensure timely resolution of...


  • Singapore SCIENTEC CONSULTING PTE. LTD. Full time

    Roles & ResponsibilitiesL1 IT Helpdesk Support Working Hours: Mon-Fri (Hybrid) Working Location: Central Remuneration package: Up to $3,000 + AWSWe are seeking a diligent and customer-focused individual to join our Technical Helpdesk team. The ideal candidate will handle customer inquiries, perform basic troubleshooting, and ensure timely resolution of...


  • Singapore ScienTec Consulting Full time

    5 days work week (Mon - Fri). Attractive remuneration package. Achieve work life balance whilst working in an open, fastpaced environment.Responsibilities: Provide L1 or L2 support by helping to resolve basic customer enquiries. Collecting general information about customer case and escalate to L3 support. Collate repeating cases for analysis and tracking....

  • IT Engineer | L1

    4 weeks ago


    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesIT Engineer | L1 & L2 Support | Network Infrastructure | ClementiWorking hours: 5-day, Mon to Fri, 8:30am to 6pmWorking Location: Pandan Road, ClementiSalary: $4300 - $4800Responsibilities: Hardware and software application support, network infrastructure maintenance, Administration of Office 365, Exchange, SharePoint, OneDrive and...

  • IT Engineer | L1

    2 months ago


    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesIT Engineer | L1 & L2 Support | Network Infrastructure | ClementiWorking hours: 5-day, Mon to Fri, 8:30am to 6pmWorking Location: Pandan Road, ClementiSalary: $4300 - $4800Responsibilities: Hardware and software application support, network infrastructure maintenance, Administration of Office 365, Exchange, SharePoint, OneDrive and...

  • IT Support Engineer

    2 weeks ago


    Singapore CSI INTERFUSION SINGAPORE PRIVATE LIMITED Full time

    IT Support EngineerYear of Experience: 2 to 4 years exp.Responsibility: 1. Knowledge of IT system, basic understanding of server, storage, networking, OS (windows server, linux.)2. installation of hardware and basic setup, hardware spare replace3. understanding of IT operation process and procedureScope of work: 1. L1 operation and support using basic...


  • Singapore Infogain Full time

    ROLES & RESPONSIBILITIESAdministration of Linux-based systems and services running on CentOS, Rocky Linux and Ubuntu OSes for:apache- foreman- freeIPA- openLDAP NFS and quota- nginx- rsync- samba SSH VDO ZFS Linux OS patch management using Foreman Linux account management Manage user access permissions to SSH, NFS shares, apache, nginx, samba Linux server...


  • Singapore ScienTec Consulting Full time

    L2 Cloud Support Engineer (AWS) Working Hours: Normal office working hours (Hybrid working arrangement) Working Location: Central Remuneration package: Basic Salary + AWSRoles & Responsibilities: To support change implementation (includes system patching and upgrades, configuration changes and enhancement etc), and service request To support incident...


  • Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesRole:Desktop Support EngineerJob description Install,upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use...


  • Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time

    Roles & ResponsibilitiesRole:Desktop Support EngineerJob description Install,upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use...


  • Singapore ScienTec Consulting Full time

    L1 Support Engineer (Cloud) Working Hours: Shift Hours (Fully Remote): Working Location: Central Remuneration package: Basic Salary + Allowance + AWS + Quarterly IncentiveRoles & Responsibilities: To provide system patching, monitoring and logging via tools provided by customer. To support change implementation and service request based on Standard Operation...


  • Singapore NTT Full time

    Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.Your...