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Cloud Support Engineer

3 months ago


Singapore ScienTec Consulting Full time

L1 Support Engineer (Cloud)

  • Working Hours: Shift Hours
    (Fully Remote):
  • Working Location: Central
  • Remuneration package: Basic Salary + Allowance + AWS + Quarterly Incentive

Roles & Responsibilities:

  • To provide system patching, monitoring and logging via tools provided by customer.
  • To support change implementation and service request based on Standard Operation Procedure/Guide provided.
  • To support incident management and perform first level troubleshooting based on troubleshooting guide provided and escalate to next level if incident remain unsolved.
  • To maintain and update operational documentation if required.
  • Experience and knowledge on cloud infrastructure operations and cloud services are not mandatory but good to have.

Good to have

  • Bachelor's degree in Computer Science/Information Technology
  • Experience in Cloud environment (AWS/Azure)
  • Any relevant certifications in cloud/Tech Support
Aloysius Tan Sheng Rong - R
ScienTec Consulting Pte Ltd - 11C5781