Customer Support Associate

2 weeks ago


Singapore TALENTS@WORK PTE. LTD. Full time

Customer Support Associate
**Public Healthcare

The Challenges:

  • Familiarise with the service workflows, requirements and service recovery protocol.
  • Updating and submitting reports and documents promptly.
  • Participating, contributing and supporting improvement initiatives.
  • Training, mentoring and supervising of new Customer Support Associates.
  • Any other duties assigned.

What it Takes:

  • Min 'O' Levels with 5 passes.
  • Previous experience in a contact centre or customer service environment will be an added advantage.
  • Good customer communications and interpersonal skills.
  • Knowledge in Microsoft office software.
  • Proficiency in another language will be an added advantage.
Melodie (R

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