Customer Tech Support

2 weeks ago


Singapore SMART FORTE CONSULTING LLP Full time
Roles & Responsibilities
  • In charge of some major account, advise customer of their hardware requirement (e.g: upgrade of Ram, etc)
  • Handle customer compliments/complaints, problem-solving, crisis prevention etc.
  • Manage projects from end to end, including administering cost budgets.
  • To analyze existing processes and suggest/recommend improvement plans to increase productivity/efficiency/cost-effectiveness.

Job requirement:

  • Diploma / Degree
  • 2 - 3 years' IT experience with handling PC/Notebook/ printer products and repairs.
  • Knowledge on Hardware
  • Good customer handling skills
  • Team Player, fast learner, positive attitude, and keen interest in customer service.
  • 5 days work (8.30am to 6pm) at Depot Close (Alexandra area)
  • Hybrid work environment
  • Salary $2800 - $3500

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Tell employers what skills you have

Computer Engineering
Technical customer support
IT Hardware Support
Hardware
VMware
Printers
Windows Server
MS Word
MS operating system
Good Communication Skills
Electronic and Electrical Engineering
Networking
Computer Repair
Windows
Information Technology and Services industry
Team Player
Customer Service
Linux
Electronics
Mechanical Engineering

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