Customer Success

Information BlurbThe Manager of Customer Success drives overall customer satisfaction and retention for the Academia & Government organization for Ex Libris Library Software customers that form part of Clarivate. The Manager will lead the team of Customer Success Managers responsible for ensuring customers achieve value with their Library Software solutions...

As a Customer Success Associate/ Analyst, you will be responsible for customer adoption, retention, and satisfaction for a group of clients. Establishing a trusted advisor relationship with enterprise clients in ensuring and maintaining overall customer health Developing success plans for customers that outline their critical success factors, metrics for...

As a Customer Success Associate / Analyst, you will be responsible for customer adoption, retention and satisfaction for a group of clients. Establishing a trusted advisor relationship with enterprise clients in ensuring and maintaining overall customer health Developing success plans for customers that outline their critical success factors, metrics for...

Roles & ResponsibilitiesRole and Responsibilities:Take ownership of customer issues Customer success rep must take ownership of the customer’s problem and be the single point of contact for all enquiries related to the troubleshooting procedure, the expected resolution time, and updates on the progress made.Escalate unresolved issues to the appropriate...

LarkWhy Join UsAt ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for...

Company DescriptionKinexcs is an AI-driven digital health platform and wearables company with a mission to enable and empower people for mobility and a better quality of life. It is focused on reducing the burden of musculoskeletal conditions, which affects about 25% of the world's population. Their 1st product, KIMIA Recover, a continuous monitoring device...

Roles & ResponsibilitiesWe are looking for a highly driven and motivated individual who is passionate about building strong relationships and providing a best-in-class customer experience.Our Customer Success Managers (CSM) consult on a spectrum of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Zendesk SaaS suite with a wide...

Customer Success ManagerX0PA AI is an Artificial Intelligence Software as a Service (SaaS) start-up that aims to digitally transform the hiring process. We aim to save companies significant time and cost in hiring while achieving the highest level of objectivity, ultimately enhancing retention, loyalty and person to job and organization fit. Through our AI...

Jublia is a global leader in the event technology sector. We power events on our SaaS based Engagement Hub focusing on 1:1 Meetings, Content Discovery, Audience Engagement, Leads Generation & AI Maps; we do all these with our proprietary machine learning algorithmSince our inception we have partnered with some of the biggest event organizers in the world to...

Job DescriptionOur Customer Success team advises and guides our wide array of customers as they map to a broad spectrum of business needs to Zendesk We ensure customers are optimized and scaling smoothly through impactful engagements, all focused on driving business and technical value A key fixture of our Success team is the work our CSMs do to understand a...

Diversity and Inclusion Career progressionAbout Our Client:Global Oil & Gas industry. Responsible for Customer Success locally by acting as the key interface to customers for:Invoicing & billing: provide first point of contact for query resolution with respect to invoices & billing; follow up on customer statement of accounts and overdue in coordination with...

Roles & ResponsibilitiesAbout ArtaAt Arta Finance, we are product builders, machine learning researchers, finance professionals and business leaders determined to create a better way to manage our financial lives. The future of finance is technology—relentlessly user-focused, elegant, bordering-on-magical technology. We are driven by the opportunity to...

Roles & ResponsibilitiesAbout ArtaAt Arta Finance, we are product builders, machine learning researchers, finance professionals and business leaders determined to create a better way to manage our financial lives. The future of finance is technology—relentlessly user-focused, elegant, bordering-on-magical technology. We are driven by the opportunity to...

Direct message the job poster from FUJIFILM Business Innovation SingaporeRecruitment Business Partner at FUJIFILM Business Innovation SingaporeAbout the jobFUJIFILM Business Innovation is a global leader committed to continuously deliver innovations to customers' businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting...

JOB SUMMARY:Gradiant AI is our digital solutions business unit. We provide proprietary suite of digital solutions that help our customers to optimize treatment processes leveraging AI/ML algorithms. Our key product, SmartOps, is an integrated digital platform for asset performance management - plant performance optimization, asset management and remote...

We are looking for an experienced Customer Success Manager who can drive success for some of our largest and fastest growing accounts across the APAC region. In this role you will be driving adoption of our Sendbird Products, delivering impactful outcomes in alignment with our customers' business goals and navigate complex customer organizations and...

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...

This is an opportunity to work with a leading global strategy consulting firm, within their ICT Venture Building Practice. The focus of the practice is to build and launch new greenfield ventures from concept through to market launch and scale. They work with large incumbant businesses to build new standalone companies.As part of this they have built a...

Menlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense.Menlo is well-funded for growth and our investors...

Job Details:LocationSingaporeSalaryCompetitive SalaryJob TypePermanentRefBH-178468ContactRoselle CuntapayPostedabout 2 hours ago Currently looking for a Customer Success Specialist for a Healthtech startup out of Singapore. They have an app that is used by Physiotherapists, doctors, and patients to aid in the recovery of orthopaedic surgery or...