Customer Success Manager

Information BlurbThe Manager of Customer Success drives overall customer satisfaction and retention for the Academia & Government organization for Ex Libris Library Software customers that form part of Clarivate. The Manager will lead the team of Customer Success Managers responsible for ensuring customers achieve value with their Library Software solutions...

Roles & ResponsibilitiesWe are looking for a highly driven and motivated individual who is passionate about building strong relationships and providing a best-in-class customer experience.Our Customer Success Managers (CSM) consult on a spectrum of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Zendesk SaaS suite with a wide...

Customer Success ManagerX0PA AI is an Artificial Intelligence Software as a Service (SaaS) start-up that aims to digitally transform the hiring process. We aim to save companies significant time and cost in hiring while achieving the highest level of objectivity, ultimately enhancing retention, loyalty and person to job and organization fit. Through our AI...

Jublia is a global leader in the event technology sector. We power events on our SaaS based Engagement Hub focusing on 1:1 Meetings, Content Discovery, Audience Engagement, Leads Generation & AI Maps; we do all these with our proprietary machine learning algorithmSince our inception we have partnered with some of the biggest event organizers in the world to...

Diversity and Inclusion Career progressionAbout Our Client:Global Oil & Gas industry. Responsible for Customer Success locally by acting as the key interface to customers for:Invoicing & billing: provide first point of contact for query resolution with respect to invoices & billing; follow up on customer statement of accounts and overdue in coordination with...

Job DescriptionOur Customer Success team advises and guides our wide array of customers as they map to a broad spectrum of business needs to Zendesk We ensure customers are optimized and scaling smoothly through impactful engagements, all focused on driving business and technical value A key fixture of our Success team is the work our CSMs do to understand a...

JOB SUMMARY:Gradiant AI is our digital solutions business unit. We provide proprietary suite of digital solutions that help our customers to optimize treatment processes leveraging AI/ML algorithms. Our key product, SmartOps, is an integrated digital platform for asset performance management - plant performance optimization, asset management and remote...

We are looking for an experienced Customer Success Manager who can drive success for some of our largest and fastest growing accounts across the APAC region. In this role you will be driving adoption of our Sendbird Products, delivering impactful outcomes in alignment with our customers' business goals and navigate complex customer organizations and...

LarkWhy Join UsAt ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for...

By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.Job Description We are looking for a highly driven and motivated individual who is passionate about building strong relationships and providing a best-in-class customer experience. Our...

By clicking "Apply Now," I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk's Candidate Privacy Notice.Job Description We are looking for a highly driven and motivated individual who is passionate about building strong relationships and providing a best-in-class customer experience. Our...

Job OverviewThe Customer Success Manager supports accounts that are of strategic importance to PitchBook and works with a team to complete all account-related requests and activities. They will develop a deep knowledge of their clients' industries and sectors, their strategic business needs, and help optimize usage of the PitchBook platform. They will...

The worldwide data management software market is massive (IDC forecasts it to be $138 billion by At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of...

Who we are. is a technology venture founded by Temasek in strategic partnership with DFI Retail Group and coalition partners BreadTalk Group, DBS Bank, PAssion Card, Mandai Wildlife Group, Singtel, Great Eastern, FoodPanda and GoJek.We are on a mission to redefine how brands engage with their customers through the power of machine learning and artificial...

At PitchBook, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that...

**OverviewYou'll be the primary contact for assigned accounts, working closely with your customers to understand their business objectives while proactively leveraging our data-driven platform to optimize their hiring outcomes and investment. Your exceptional organizational and communication skills, understanding of our platform and it's value to our...

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we're committed to our work, customers, having fun and most importantly to each other's success. Learn...

Job Information:Workplace HybridIndustry IT ServicesCity SingaporeState/Province No valueCountry SingaporeZip/Postal Code If you are passionate about playing a key role in the success of the company known as the industry-leading storage and data management software for the cloud, we want to hear from you- Our client is a well-established brand in the...

Customer Success Manager (CRM/Loyalty SaaS)Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and...

**Who are we looking for: We are looking for an exceptional Customer Success Manager who will own post-sales customer activities with responsibilities in project implementation, account renewals, pipeline referrals and customer satisfaction. You are a brilliant communicator, have solid business acumen, a desire to help customers succeed, and have a real...