Manager, Order Fulfilment

2 weeks ago


Singapore Razer USA Ltd. Full time
Getting onboard Razer will place you on a global mission to revolutionize the way the world games.

Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents.

Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.


Job Responsibilities:

  • Define and lead the overall eCommerce operations including order management, supply chain, inventory planning and customer services
  • Drive project initiatives, from an operational standpoint, for both known and unknown solutions that are identified to deliver solutions for the eCommerce process enhancement
  • Responsible for endtoend order processing in SAP (Order entry / Administration / Shipping / etc.)
  • Monitor the order tracking process and ensure order are processed in accordance with fulfillment SOP
  • Oversee allocation and establish replenishment process to maintain optimum inventory levels of key selling items
  • Manage and respond to issues with ticketing systems pertaining to order related queries
  • Responsible for SAP inventory reconciliation against warehouse(s)
  • Manage return merchandise in warehouse(s)
  • Establish, monitor and manage service providers to ensure resource optimization in various aspects
  • Coordinate with relevant parties on excess and obsolescence inventory dispositions to minimize company's risk
  • Maintain and manage data for periodic metric reporting to the Management

Pre-Requisites:

  • Degree in Business Studies, Supply Chain / Logistics Management or equivalent with at least 8 years of relevant working experience in the consumer electronics industry
  • Able to work in a fastpaced environment
  • Proficient in MS Office suite, particularly Excel, Words and PowerPoint
  • Knowledge of SAP ECC an advantage
  • Strong analytical skills, meticulous, and communicative
  • Strong individual capable to execute independently to solve problems and team player with a strong sense of responsibility
  • Excellent organizational and planning skills
  • Strong people management skills. Ability to manage and motivate direct reports and collaborate across a matrix organization.
Are you game?
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