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Order Fulfilment
3 weeks ago
Contract type:
Contract
Location:
Singapore
Specialisation:
Retail
Salary:
$4,500 Monthly
Reference:
CR/090802
Contact details:
Jerric Tey
Job published:
March 10, :22
My client, a global FMCG company, is looking for a strong team player with experience in order fulfillment and supply chain processes, with a service first mindset and ability handle ambiguity in a fast-paced, constantly evolving work environment.
What will you be doing?
Your goal is to elevate service for our customers and consumers, maximize inventory productivity through collaboration with accounts team and retailers to win by delivering the right product, to the right place at the right time.
Work closely with other teams to align "bottoms-up" shipping goals with "top-down" shipping expectations.
Support reaching financial objectives set by the business Prioritize specific shipments for accelerated delivery, identify risks and opportunities across customers.
Ensure and execute against efficient order management processes to plan/deliver seasons by maximizing orderbooks.PRE-SEASON:
Monitor and resolve any issues that might come up with orders. Ensure order book accuracy & integrity through an order validation process. Pro-active management of order book with focus on demand/supply match.
IN-SEASON:
Work with customers and teams to align, track and deliver orders to meet financial goals. Provide timely resolution of issues causing un-shippable inventory. Timely execution of customer requested cancellations on orders within terms.
POST-SEASON:
Timely execution of returns and claims request, ensuring account credit status is accurate. Ensure quality, on-time relevant information is in place to ensure transparency and visibility for internal partners Monitor, leverage and improve Performance KPI's to maximize service & drive business decisions Support the roll out of new processes, analytical tools and solutions, providing training on when and how they should be used Develop and maintain close collaboration with key stakeholders
Who we need?
We are looking for ambitious, driven professionals who can demonstrate the following skills
Works independently and comfortable with ambiguity Strong time management skills and critical thinking Goal and action oriented Retail and Supply Chain knowledge preferred Customer facing experience preferred Effective written and verbal communication Cross functional collaboration and stakeholder management
Required qualifications include:
Degree Or High school diploma equivalent with 3-5 years of Customer Service / Order Fulfillment / Logistics / Operational working experience preferably in retail/consumer goods companies Performance Management, Supply Chain Operations, S&OP, Finance or related experience preferred Computer skills: Advanced MS Office (Excel - pivoting / vlookup), ERP experience (SAP preferable)
JAC Recruitment Pte. Ltd.
EA License No: 90C3026
EA Personnel:
Tey Tai Nian
EA Personnel No:
R1558829
LI-JACSG
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