Senior Employee Experience Generalist

2 weeks ago


Singapore MongoDB Full time
The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

Work Model:
In-office

About Us:

To learn a little more about our business in APAC, see here.

Summary:


Due to continued growth and expansion across the APAC region, we're seeking a talented and enthusiastic Senior HR Generalist to join our Employee Experience (HR) team.

As a quickly growing company, this means we need creative, entrepreneurial People, People who can help build and implement our HR practices and policies across APAC as we scale whilst supporting all employees & the Employee Experience team.

The Employee Experience Team at MongoDB is the face of HR to the approximately 5,000 employees globally.

The team is responsible for providing full employee life cycle service delivery from onboarding to separation management in partnership with the rest of the People Team including the following CoEs:
Recruiting, Total Rewards, Culture & Engagement, Employee Engagement & Inclusion, HR Business Partnering and HR Operations.

The team is also responsible for our Workplace sustainability and community/events efforts, Employee Relations, policy and process enhancements including regional compliance as well as developing programs to enhance manager capability across the company.


Core focus areas include:

Build and maintain the immigration & mobility framework across APAC, strong emphasis on compliance and adherence to statutory protocols, ensuring operational integrity, supporting managers and teams implementing MongoDB guidelines, supporting performance management, fostering positive employee relations and much more.

If you are passionate about enabling great talent, contributing to an innovative and diverse culture, and striving for excellence, then this could be the ideal team and role for you

Key Responsibilities:

  • Provide regional support to ensure the seamless service to employees in APAC on all operational HR elements (e.g. onboarding, benefits, payroll, performance management, coaching & development)
  • Serving as the main point of contact for all mobility & immigration queries that come into HR. Connecting with employees to understand and address questions or source the answer from other COE's while providing advisory services for managers
  • Coordinate immigration cases alongside our internal stakeholders as well as externally with our immigration vendor (Fragomen)
  • Manage all mobilityrelated tasks, including relocation agreements and internal mobility processing
  • Process Improvement: Develop, manage and evolve MongoDB People processes and procedures and maintain/update existing procedures
  • Keep abreast of employment law and current legislation in relation to Human Resources to better advise managers and identify risk and alternate solutions
  • Maintain and update content and knowledge articles in relation to Employee Experience processes

Requirements:

  • 5+ years of related experience as Human Resources Generalist with strong experience handling mobility & immigration cases
  • An entrepreneurial spirit we have a lot to build
  • Experience in supporting global/distributed organizations strongly preferred
  • Proven experience to interpret and guide employment matters in alignment with local employment laws and regulations across multiple location across APAC (Australia, Singapore, South Korea, China, Japan preferred)
  • Good Analytical skills, Dataand metricsdriven, is able to take out meaningful insights based on data and base decisions on that
  • Comfortable in an accelerated learning environment. Focus on continuous personal and professional development
  • Passion in embracing operational excellence and driving ongoing improvements
  • Selfmotivated ability to hunt down answers and drive solutions autonomously
  • Act as a key change agent to initiate, facilitate and manage changes through effective planning, communication and coaching
  • Strong written and verbal communication skills
As we evolve, our goal is to simplify the employee experience of working at MongoDB.

We want to make sure the day to day experience of working at MongoDB is effortless and informed by best practices.

To that end, you will be equally comfortable solving a tricky edge case with a new manager as well as researching the local legal and cultural requirements for a new market.

To drive the personal growth and business impact of our employees, we're committed to developing a supportive

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