Field Service Engineer

2 weeks ago

Hougang, Singapore Ecolab Full time
Job Highlightscompany car provided

  • US MNC Water Treatment company
  • Field Service to customer sites


We are looking for an Application Engineer who enjoys interacting with customers and likes to work in an autonomous environment.

In this position, you will manage and develop long standing client relationships, with an intense focus on exceeding client expectations and driving service delivery.

You will have a hands-on approach to service and deliver value through developing and managing technical projects to solve customer problems.


  • Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans.
  • Assist Sales Representatives with plant surveys of prospective customers.
-
Develop strong relationships with the key stakeholders in the strategic district accounts where you provide service support to other District Sales Representatives.

  • Provide
    technical support to customers; identifying and resolving customer pain points, escalating as required.
  • Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.
  • Support services include
    :Water Chemistry checks, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management and topup.
  • Follow Ecolab safety guidelines and incident reporting requirements.

Requirements:

  • Technical Degree or equivalent education with industry experience is preferred.
  • Must have knowledge of and experience in materials, scheduling, inventory, manufacturing and installation processes.
- working experiences in water industry will be added advantage.
-
Possess Singapore Class 3 Driving License is a MUST.

  • Excellent organizational, interpersonal, verbal and written communication skills are essential.
  • Ability to manage multiple projects simultaneously and maintain project schedule timelines.
  • Someone who can think logically and interject common sense and is prepared to make decisions.
  • A selfmotivated, goal oriented, as well as a team player

Our Commitment to Diversity and Inclusion


At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best.

We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance.

In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

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