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Service Engineer Ii
2 weeks ago
ESSENTIAL RESPONSIBILITIES:
- Works from schematics, diagrams, written and verbal descriptions, layouts or defined plans to perform testing, checkout, and troubleshooting functions.
- Performs troubleshootings, mechanical repair and assembly operations on RMA units.
- Fully testing units after repair to determine that it meets AE specifications.
- Determines and implements any additional nonbreak services that may be required during the repair process.
- Accurately and completely documents repair activities and test results.
- Participates in creation of repair quotes.
- Provides failure analysis data to the Quality department.
- Perform Calibration and preventive maintenance of test fixtures and test stations on the repair lines
- Perform corrective maintenance of all test fixtures and test stations.
- Performs the setup, calibration, testing, and troubleshooting of circuits, components, instruments, and mechanical assemblies.
- Works on assignments that are semiroutine in nature where the ability to recognize nonconformities is required.
- Considers the impact of quality on customers when making decisions.
- Communicates openly and effectively with all colleagues in a professional manner.
- Understands and follows all safety requirements.
- Understands and follows all ISO practices and procedures.
- May act as a technical interface with other departments.
- Models professional and positive work ethics.
- Works effectively in a team environment.
- Other duties as assigned.
WORK ENVIRONMENT:
- Works in a service center or manufacturing environment which may be noisy and fastpaced.
- Many tasks are repetitive in motion and include the use of electronic assembly equipment.
- Overtime may be required in times of increased RMA.
- Must be willing to work shifts (may include weekends and rotate between day and night shift or three shifts schedule).
- Light travel may be required from time to time, domestic or international, to assist in training or with customer issues.
SKILLS:
- Must have strong electromechanical problemsolving attributes.
- Able to operate a variety of electrical test instrumentation
- Soldering skills required
- Proven ability and experience maintaining flexibility and being able to adapt in a team environment
- Knowledge and understanding of ESD practices
REQUIREMENTS:
- Works on RMA repair & assy under supervision.
- Understand and use test programs for products.
- Understand and proceed the periodic PM evaluation for test equipment.
- Crosstrained on multiple product platforms.
- Understand and use test programs for products.
- Works under mínimal supervision for repair of RMA's.
- Strong understanding and compliance with Lean Manufacturing and 5S concepts
- Ability to support FA process by performing deep dive testing.
EXPERIENCE:
Essential**:
Basic knowledge of ERP systems, SAP preferred
Desirable:
Typically has - 8 years of experience in related field
EDUCATION:
Essential**:
Associates Degree in a relevant Engineering discipline.
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