Intern, Customer Services
2 weeks ago
Headquartered and listed in Singapore, CapitaLand Investment Limited (CLI) is a leading global real estate investment manager (REIM) with a strong Asia foothold.
As at 30 June 2023, CLI had S$134 billion of real estate assets under management, and S$89 billion of real estate funds under management (FUM) held via six listed real estate investment trusts and business trusts, and more than 30 private vehicles across Asia Pacific, Europe and USA.
Its diversified real estate asset classes cover retail, office, lodging, business parks, industrial, logistics and data centres.Job Description:
You will be supporting the team in the evaluation and administration of the CapitaLand Innovation Fund (CIF) and the Customer Services and Solutions (CSS) functions including Voice of Customers surveys.
Responsibilities:
- Support the CSS team with industry research, process improvements and the Voice of Customer survey using customer feedback to identify service gaps
- Prepare presentation materials, reports, and updates to internal stakeholders
- Create video clips, digital materials and maintain website content etc.
- Organise and support events
- Perform any other ad hoc duties as assigned
Requirements:
- Currently studying for an undergraduate degree in Communications, Media, Business Administration or any other related disciplines
- Curiosity, openness to ideas and resourceful to research/understand competing ideas
- Keen to develop project management skills and confidence to network with internal and external parties
- Tech savvy and creative
- Driven and passionate about innovation
Closing Statement:
- At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
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