Intern, Customer Services

2 weeks ago


Central Singapore CapitaLand Full time
About Us


Headquartered and listed in Singapore, CapitaLand Investment Limited (CLI) is a leading global real estate investment manager (REIM) with a strong Asia foothold.

As at 30 June 2023, CLI had S$134 billion of real estate assets under management, and S$89 billion of real estate funds under management (FUM) held via six listed real estate investment trusts and business trusts, and more than 30 private vehicles across Asia Pacific, Europe and USA.

Its diversified real estate asset classes cover retail, office, lodging, business parks, industrial, logistics and data centres.

Job Description:


You will be supporting the team in the evaluation and administration of the CapitaLand Innovation Fund (CIF) and the Customer Services and Solutions (CSS) functions including Voice of Customers surveys.


Responsibilities:

  • Support the CSS team with industry research, process improvements and the Voice of Customer survey using customer feedback to identify service gaps
  • Prepare presentation materials, reports, and updates to internal stakeholders
  • Create video clips, digital materials and maintain website content etc.
  • Organise and support events
  • Perform any other ad hoc duties as assigned

Requirements:

  • Currently studying for an undergraduate degree in Communications, Media, Business Administration or any other related disciplines
  • Curiosity, openness to ideas and resourceful to research/understand competing ideas
  • Keen to develop project management skills and confidence to network with internal and external parties
  • Tech savvy and creative
  • Driven and passionate about innovation

Closing Statement:

  • At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.


  • Singapore Orange Business Services Full time

    About the role:Job Purpose:Customer dedicated senior leader having overall accountability & responsibility for quality of service, customer satisfaction, service level management, service improvements & enhancements for all implemented Orange insourced and outsourced services on a major multi-national customer. To position service management product offering...


  • Singapore Stafflink Services Full time

    Job DescriptionCompany transport pick up from Yishun, Admiralty, AMK, Sengkang, Tanah Merah, Tampines, Pasir Ris MRT stationsUrgent vacancyOur client is a global leader specialized in international transportation, freight forwarder, supply chain management, and packaging solutions with offices in over 20 countries.Responsibilities:Booking of flights with...


  • Singapore Stafflink Services Full time

    Job DescriptionResponsibilities:Facilitate good communication between customers, Sales and production fabs. CSR should always remain contactable to ensure high level of customer serviceParticipate in on-site visits to customers when necessaryEnter customers' orders according to PO and allocated quantity, ensuring that the orders are in optimized shipment...


  • Singapore BY INVITE ONLY LLP Full time

    We are looking for a highly motivated and customer-oriented individual to join our team as a Customer Service Intern. This is a fantastic opportunity for anyone who is looking to gain practical experience in the customer service field. He/ she will report to the customer service lead.To excel in this role, it is crucial to maintain a calm demeanour when...


  • Singapore Stafflink Services Full time

    Job DescriptionCompany transport pick up from Yishun, Admiralty, AMK, Sengkang, Tanah Merah, Tampines, Pasir Ris MRT stationsAWS & VB availableOur client is a global leader specialized in international transportation, freight forwarder, supply chain management, and packaging solutions with offices in over 20 countries.Responsibilities:Answer all incoming...


  • Central Singapore Talent Trader Group Full time

    Responsibilities: Manage and maintain strong relationships with retail customers. Provide excellent customer service and support, ensuring customer satisfaction. Address customer inquiries, feedback, and complaints in a timely and professional manner. Coordinate and communicate with internal teams to ensure smooth order processing and delivery. Resolve any...


  • Singapore Stafflink Services Full time

    Job DescriptionCompany transport pick up from Yishun, Admiralty, AMK, Sengkang, Tanah Merah, Tampines, Pasir Ris MRT stationsAWS & VB availableOur client is a global leader specialized in international transportation, freight forwarder, supply chain management, and packaging solutions with offices in over 20 countries.Responsibilities:Answer all incoming...


  • Central Singapore Sime Darby Full time

    Company:Performance Motors LimitedJob Description: Responsible for daily intake of motorcycles for servicing, insurance claim as well as handling Authority bikes Advise customer on necessary repair & maintenance including cost / estimate. Assist other Customer Service Advisors especially during peak hours and to cope with high volume. Ensuring and upholding...


  • Singapore United FMO Pte Ltd Full time

    Seeking Customer Service Intern/ ExecutiveEnsure timely and accurate processing of customer orders.Respond promptly to customer inquiries and provide sales quotations.Ensure efficient and smooth handling of customer requests.Manage cargo documentation for import, export, and local distribution.Close files monthly to maintain organized records.Coordinate with...


  • Singapore Ready Fit Physiotherapy Pte Ltd Full time

    CompanyReady Fit Physiotherapy Pte LtdDesignationIntern - Customer ServiceDate Listed13 Feb 2023Job TypeEntry Level / Junior Executive Part/TempIntern/TSJob PeriodImmediate Start, For At Least 6 MonthsProfessionHealthcare / Pharmaceutical / SportsIndustryHealthcare / Fitness / SportsLocation NameBinjai Park, SingaporeAddressBinjai Park, SingaporeMapAllowance...


  • Singapore AETOS SUPPORT SERVICES PTE. LTD. Full time

    About AETOSAETOS Capital Group Pty. Ltd. (AETOS) is a renowned Australian broker specializing in financial products trading services.AETOS Support Services is a wholly owned operational office within the AETOS Capital Group of companies. AETOS Support Services team in Singapore consists of the departments of IT, Dealing, Operation and Finance.About the Role...


  • Singapore CommScope Full time

    Everyone communicates. It's the essence of the human experience. How we communicate is evolving. Technology is reshaping the way we live, learn and thrive. The epicenter of this transformation is the network—our passion.Our experts are rethinking the purpose, role and usage of networks to help our customers increase bandwidth, expand capacity, enhance...


  • Singapore Ban Leong Technologies Limited Full time

    The Customer Service Admin Intern will assist with Return Merchandise Authorization (RMA) & RMA Claim Processing, providing support through monitoring and documentation of RMA processes. The intern will help manage customer expectations and maintain customer relationships by processing relevant information in response to customer queries.Internship Duration:...


  • Singapore Ban Leong Technologies Limited Full time

    The Customer Service Admin Intern will assist with Return Merchandise Authorization (RMA) & RMA Claim Processing, providing support through monitoring and documentation of RMA processes. The intern will help manage customer expectations and maintain customer relationships by processing relevant information in response to customer queries. Internship...


  • Singapore AMLAB SERVICES PTE. LTD. Full time

    Roles & Responsibilities1. Manage incoming sample.2. Preparing test report.3. Manage Intern from ITE/Poly that have been allocated to Customer Service/Admin department.4. Arranging reports to be kept in the metal cabinet.5. Arranging past year reports to be sent to Crown (external storage agent).6. Maintain the cleanliness of the sample log in area.7. Report...


  • Singapore UNION MANPOWER SERVICES PTE LTD Full time

    _Customer Service Officer - Outram Road ( 5 day) _- handle and manage customers' feedback and complaints- responsible to upkeep the service level to ensure service excellence delivery to both internal / external customers & partners- responsible for front office & back -office duties which includes customers enquiries, quotation, order processing &...


  • Singapore UNION MANPOWER SERVICES PTE LTD Full time

    _Customer Service Officer - Outram Road ( 5 day) _- handle and manage customers' feedback and complaints- responsible to upkeep the service level to ensure service excellence delivery to both internal / external customers & partners- responsible for front office & back -office duties which includes customers enquiries, quotation, order processing &...

  • Customer Service

    2 weeks ago


    Singapore NETWORK EXPRESS COURIER SERVICES PTE LTD Full time

    ob Title: Customer Service ExecutiveGeneral DescriptionDuties/Responsibilities Towards Customers/AgentsMaintain service level at 9.5% for all incoming calls.Ensure follow-ups on all undelivered shipments, as per the SOP for undelivered shipment.Escalate all customer complaints to CS Manager.Ensure front desk is manned during office hours and ready to handle...


  • Singapore STAFFLINK SERVICES PRIVATE LIMITED Full time

    Roles & ResponsibilitiesMNC Location: Alexandra Road Monday - Friday: 8.30AM - 5.30PMOur client is a MNC in consumer electronics, business equipment and Electrical components.RESPONSIBILITIES:Responsibly manage and resolve customer inquiries via phone, email, social media platforms, and live chats in a timely and effective manner. Collaborate closely with...


  • Singapore EVO GLOBAL SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesEvo Global Services - Evo House ServicesWe are a rapidly growing provider of student housing offering a secure, comfortable, and upscale living environment. Our focus is on delivering not just accommodation, but peace of mind to our tenants.Position Overview:Join us as a Customer Services Executive and be a key player in enhancing our...