![Talent Trader Group](https://media.trabajo.org/img/noimg.jpg)
Customer Service/ Liaison
3 weeks ago
Responsibilities:
- Manage and maintain strong relationships with retail customers.
- Provide excellent customer service and support, ensuring customer satisfaction.
- Address customer inquiries, feedback, and complaints in a timely and professional manner.
- Coordinate and communicate with internal teams to ensure smooth order processing and delivery.
- Resolve any issues or concerns raised by customers.
- Ensure accurate and uptodate customer information and order records.
- Stay updated on company products, promotions, and policies.
- Monitor sales performance and provide regular reports to management.
- Assist in the implementation of customer service strategies and initiatives.
- Contribute to the continuous improvement of customer service operations.
Requirements:
- Minimum GCE 'O' Levels or equivalent.
- Prior experience in customer service or retail environment.
- Excellent communication and interpersonal skills.
- Customerfocused mindset and ability to handle customer inquiries and complaints professionally.
- Strong organizational and multitasking skills.
- Ability to work in a fastpaced and dynamic environment.
- Good teamwork and collaboration abilities.
- Positive attitude and a willingness to learn.
EA License
No:
13C6305
Reg
No:
R1654399
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