Customer Service/ Liaison

3 weeks ago


Central Singapore Talent Trader Group Full time

Responsibilities:

  • Manage and maintain strong relationships with retail customers.
  • Provide excellent customer service and support, ensuring customer satisfaction.
  • Address customer inquiries, feedback, and complaints in a timely and professional manner.
  • Coordinate and communicate with internal teams to ensure smooth order processing and delivery.
  • Resolve any issues or concerns raised by customers.
  • Ensure accurate and uptodate customer information and order records.
  • Stay updated on company products, promotions, and policies.
  • Monitor sales performance and provide regular reports to management.
  • Assist in the implementation of customer service strategies and initiatives.
  • Contribute to the continuous improvement of customer service operations.

Requirements:

  • Minimum GCE 'O' Levels or equivalent.
  • Prior experience in customer service or retail environment.
  • Excellent communication and interpersonal skills.
  • Customerfocused mindset and ability to handle customer inquiries and complaints professionally.
  • Strong organizational and multitasking skills.
  • Ability to work in a fastpaced and dynamic environment.
  • Good teamwork and collaboration abilities.
  • Positive attitude and a willingness to learn.

EA License

No:

13C6305

Reg

No:

R1654399

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