Head Training Administrator

2 weeks ago


Singapur, Singapore DCI CONSULTANTS PRIVATE LIMITED Full time
Roles & Responsibilities

As the Head Training Administrator, you will oversee all aspects of training administration within the organization. Your role is pivotal in ensuring that training programs are effectively organized, coordinated, and executed to meet the organization's strategic objectives. You will work closely with various departments to identify training needs, develop training plans, and implement training initiatives that align with the company's goals.

Be Part of Our Success

  • Develop and implement training strategies to meet client needs.
  • Work with client's department heads to identify and streamline processes for efficiency improvement.
  • Coordinate training sessions with internal and external parties.
  • Lead and support a team of 15 training staff.
  • Oversees daily operations.
  • Present monthly reports to management.
  • Table monthly management meetings.

Qualities We Value

  • Degree or equivalent in business, operations management, data analytics or related fields.
  • At least 8 years of experience in the management of customer service, training/operations, service planning, and involved in the handling of process improvement and data analysis.
  • Strong leadership skills to motivate and lead the team effectively and to ensure that the deployed personnel are loyal, committed to good performance and have the knowledge they need to do their jobs well.
  • Process strong interpersonal skills, with the ability to give clear instructions and guidance to the team, provide great customer service and handle high level escalations.
  • Has strong analytical skills and the ability to interpret information from numerous sources to address and rectify issues, find focused solutions to business problems, and identify areas.
  • Strong grounding in governance, performance management, project management (Especially prior experience in achieving smooth and efficient transition from the incumbent service provider), innovative in-service management.

Work Location : East Central

Our Commitment That Goes Beyond the Norm

An environment where you will be working on cutting-edge technologies and architectures.

Safe space where diverse perspectives are valued, and everyone's unique contributions are celebrated.

Meaningful work and projects that make a difference in people's lives.

A fun, passionate and collaborative workplace.

Competitive remuneration and comprehensive benefits.

**We regret that only shortlisted candidates will be notified. Personal data collected will be used for recruitment purposes**

Tell employers what skills you have

Management Skills
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Leadership
Microsoft Office
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Interpersonal Skills
Administration
Office Administration
Project Management
Digital Marketing
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Professional Services
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