Helpdesk Agent

IT HELPDESK AGENTImmediate Vacancies for IT Helpdesk AnalystsJob Requirement: IT helpdesk firstlevel support Call Center experience is advantageous Basic experience with IT troubleshooting Problem diagnostics via remote support tool and calls Familiar with office productivity tools such as O36 Strong communication skills and detailed work Proficient Customer...

IT Helpdesk Agents X 6Job: Perform Level 1 troubleshooting with First Call Resolution using remote assistance tools (e.g. Bomgar) Provide automated phone system with call recording, request for call back, voice mail, automated answering Log and track with resolver groups on their respective tickets Manage EndtoEnd ticket life cycle, monitor relevant metrics...

This is a 12 months contract assigned to our clientWork Location: Commonwealth MRTSalary Range : $4,000-$6,000Skills RequirementPresentation, client managememt, data analysis, hands on running the whole operation.Have experience in managing team of 50, inbound and outbound & resource planningShould know how to manage client KPI and expectations.Should know...

Roles & ResponsibilitiesAvensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service...

Roles & Responsibilities Provide comprehensive IT Helpdesk support to remote offices and users, ensuring efficient resolution of technical issues. Deliver prompt assistance to all levels of the business organization, including top executives, addressing their IT-related concerns effectively. Administer and troubleshoot Windows and macOS computers,...

IT helpdesk first-level supportCall Center experience is advantageousBasic experience with IT troubleshootingProblem diagnostics via remote support tool and callsFamiliar with office productivity tools such as O365Strong communication skills and detailed workProficient Customer ServiceLocation: Central / Tai SengQualification: Nitec or equivalentExperience:...

Job Description1. lst level helpdesk to respond to callsProvide first call resolution to users who called into our hotline which is public facing, advising on issuesLiaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.Ensure proper documentation, notification, escalation, tracking and follow up of all...

Immediate Vacancies for IT Helpdesk AnalystsJob Requirement: IT helpdesk firstlevel support Call Center experience is advantageous Basic experience with IT troubleshooting Problem diagnostics via remote support tool and calls Familiar with office productivity tools such as O36 Strong communication skills and detailed work Proficient Customer Service...

This is a 12 months contract assigend to our clientWork Location: Commonwealth MRTSalary Range : $2,500- $2,800Work ScheduleMon-Sun (including public holiday)2. 44 hrs per week3. 5.5 days per weekJob Description:Customer SatisfactionProvide support for resolution of customer problems, incidents, issues, requests and queriesLiaise with other support teams, or...

Job Description & RequirementsResponsibilities: 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues with login and mobile app. Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper...

Title : Deskside EngineerEnvironment: Hospital EnvironmentLocation : polyclinics in SG(Travel involve)Duration : Full Time with ICSDescription (DESKTOP SUPPORT)Provides onsite support to users with good customer satisfaction for main and off-site;Service cases escalated by helpdesk, ensure service report form are completed and update/close the tickets on a...

Title : Deskside EngineerEnvironment: Hospital EnvironmentLocation : polyclinics in SG(Travel involve)Duration : Full Time with ICSDescription (DESKTOP SUPPORT)Provides onsite support to users with good customer satisfaction for main and off-site;Service cases escalated by helpdesk, ensure service report form are completed and update/close the tickets on a...

Job Role: Deskside EngineerNoof Positions:5Work Location **:HospitalsDescription:Provides onsite support to users with good customer satisfaction for main and off-site; Service cases escalated by helpdesk, ensure service report form are completed and update/close the tickets on a timely manner as per ticket update/closure procedure; Helps to maintain or...

Responsibilities: Provides onsite support to users with good customer satisfaction for main and offsite; Service cases escalated by helpdesk, ensure service report form are completed and update/close the tickets on a timely manner as per ticket update/closure procedure; Helps to maintain or improve the overall image of the support team; Level 1 & 2 level...

Responsibilities Handle customer queries and provide excellent service to customers Possess knowledge over a board spectrum of terminals in order to assist different customers need. Training will be provided. Ensure information has to be accurately updated in system.Tasks include: Reporting of Fault Call & troubleshooting via HelpDesk Provide daily...

Roles & ResponsibilitiesJob Description:We are seeking a dedicated and customer-focused individual to join our team as a Helpdesk Agent - Password Reset Specialist. In this role, you will be responsible for providing essential support to users who require assistance with password resets and basic account access issues. Your primary focus will be on...

Roles & ResponsibilitiesWork location: Changi AirportType of employment: full-time, commencing immediately on full salary after completing 2 month probation time and on-job training.SGD 3,500 - SGD 4,000Primary responsibilities include:· Provide reports and market intelligence data to Sales Managers.· Tasks include (but not limit to) propose sales target &...

Roles & ResponsibilitiesTasks & Responsibilities Responsible for monthly closing activities and ensuring timely delivery of financial and management reports. Ensure timely completion of all balance sheet schedules and account reconciliation . Responsible for handling corporate tax, withholding tax & GST reporting. Responsible for managing lease...

Japanese parts manufacturer sales office in Singapore is looking for an experienced staff to perform IT Admin Support.Responsibilities:IT infrastructure related administrations Deploy and support laptop and desktop PCs in Singapore and other countries. Manage Windows servers and network environment. Manage User accounts (about 80), IT assets, manuals,...

Roles & ResponsibilitiesShift Timings (Choose One Shift Option):1. Option #1: Non shiftWorking Hours : Non-shift: 42.5 hours per weekMon-Fri, 8.5 working hours between 7 am to 6.30 pm + 1-hour meal break in betweenOr otherwise advised by the Client2. Option #2: Weekday shift (150 allowances monthly)Working Hours : 5 working days, Mon-Fri.42.5 hours per...