Senior Manager, Customer Experience Specialist

Customer Experience SpecialistHandle and resolve customer inquiries efficiently.Coordinate with internal teams to address and solve issues effectively.Identify and report trends in inquiries and service problems to supervisors promptly.Log all customer interactions accurately in the CRM system.Support in processing orders and managing spare parts...

If you make hearts beat faster, your own has to be in the right place.Customer Experience Specialist (Interaction Centre) (M/F/d):- Code number:J - Entry level:Professionals- Location:Singapur- Organization:Porsche Singapore Pte. Ltd.**TasksTasksTasks***TasksPorsche Singapore is offering a vacancy as Customer Experience Specialist within its Marketing...

Our CX Specialists are responsible for creating satisfying or compelling experiences for customers of our products and services, with a focus on reshaping the customer experience to make it simple and frictionless for customers to do business with us. Successful team members must have an expert understanding of touchpoints across the entire customer...

StarMed is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a customer service representative to ensure our visitors and patients needs are well-taken care of at our centre. Be the first point of contact for all our visitors,...

About AgodaAgoda is an online platform for booking travel accommodations, flights, and more. With a team of over 6,000 employees from 90+ nationalities, we focus on fostering a diverse and collaborative work environment that values creativity and innovation. Our goal is to connect travelers with over 3.6 million accommodations worldwide, enhancing their...

About AgodaAgoda is an online platform for booking travel accommodations, flights, and more. With a team of over 6,000 employees from 90+ nationalities, we focus on fostering a diverse and collaborative work environment that values creativity and innovation. Our goal is to connect travelers with over 3.6 million accommodations worldwide, enhancing their...

Overview:As a Customer Experience (CX) Specialist, you will be instrumental in shaping and enhancing the overall customer experience journey. You will leverage your expertise in customer-centric strategies and best practices to identify opportunities for improvement, implement initiatives to delight customers, and drive long-term loyalty and advocacy. You...

Employee Type:Full-Time- Location:Singapore- Job Type:Other- Date Posted:3/7/202- Oversee the daily operations of the Quality Service Management (QSM) team and ensure that the Service Levels and KPIs are met Prepare and update on operational metrics on a regular basis to Senior Management, as well as when required on an ad hoc basis Ensure that the QSM team...

Roles & ResponsibilitiesWe are seeking a highly skilled and motivated Claims Specialist and Sales Consultant to join our team. The ideal candidate will be responsible for managing insurance claims for patients, ensuring accurate and timely processing while adhering to regulatory requirements and company policies. Additionally, the Claims Specialist will play...

Position SummarySenior Customer Service Specialist is responsible for excellent customer service experience. This role will have frequent interactions with internal stakeholders such as Account Management team and the Operational team (factory) within the organization.Key Responsibilities Build strong relationships with customers. Monthly commitment of 6 or...

Senior Customer Service Specialist is responsible for excellent customer service experience. This role will have frequent interactions with internal stakeholders such as Account Management team and the Operational team (factory) within the organization.Responsibilities Build strong relationships with customers. Monthly commitment of 6 or 12months rolling...

Roles & ResponsibilitiesPosition SummarySenior Customer Service Specialist is responsible for excellent customer service experience. This role will have frequent interactions with internal stakeholders such as Account Management team and the Operational team (factory) within the organization. Key Responsibilities Build strong relationships with customers. ...

Customer Experience Specialist-GSIApplication deadline:Workplace: Onsite PositionJob Location (Short): Singapore, Central Singapore, SingaporeContract Type: Full-TimeEmployment Type: RegularLooking to work with energy reduction solutions in a global organization committed to sustainability and innovation?Look no further and join the Administration team at...

Customer Experience Specialist-GSIApplication deadline:Workplace: Onsite PositionJob Location (Short): Singapore, Central Singapore, SingaporeContract Type: Full-TimeEmployment Type: RegularLooking to work with energy reduction solutions in a global organization committed to sustainability and innovation?Look no further and join the Administration team at...

Customer Experience Specialist-GSIApplication deadline:Workplace: Onsite PositionJob Location (Short): Singapore, Central Singapore, SingaporeContract Type: Full-TimeEmployment Type: RegularLooking to work with energy reduction solutions in a global organization committed to sustainability and innovation?Look no further and join the Administration team at...

Roles & ResponsibilitiesWhat is the Job all about?This job will be responsible for ensuring customer experience when visiting Grundfos Singapore (GSI) onsite or virtually.You will be reporting to the Country Director and will be assigned to work in the Singapore office.Your main responsibilities: Responsible for establishing and continuously improving the...

We are seeking a highly skilled and motivated Claims Specialist and Sales Consultant to join our team.Certainly Here's a draft for the job descriptions:Claims Specialist:Position: Claims SpecialistLocation: [Specify location]Company: [Company Name]About Us: [Briefly describe the company and its mission]Responsibilities: Process insurance claims efficiently...

Customer Experience Specialist-GSIApplication deadline:Workplace:Onsite PositionJob Location (Short):Singapore, Central Singapore, SingaporeContract Type:Full-TimeEmployment Type:RegularLooking to work with energy reduction solutions in a global organization committed to sustainability and innovation?Look no further and join the Administration team at...

Roles & ResponsibilitiesAbout this roleAre you adaptable? Do you thrive in a fast-paced, tech-driven environment where projects evolve on the fly? Then we’d like to meet you! We are looking for a proactive, motivated, resourceful, and ultra-organized Senior Program Manager - Customer Experience who can rise to the challenge of our company’s rapid global...

DepartmentOperations- LevelEntry Level- LocationSingaporeThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when...