Client Services

2 weeks ago


Singapore Career Edge Asia Pte Ltd Full time
$4200 + AWS + VB + allowance

5 working days, Mon - Fri, normal office hours

Location:
Central

Responsibilities

  • Manage escalations, complaints and feedback received
  • Support night desk duties on rotational basis
  • Take ownership of client issues and follow through to resolution
  • Participate in process improvement sessions and support delivery of client experience initiatives
  • Make recommendations to improve or streamline current change practices to improve the customer experience, team productivity or operational efficiency
  • Solving customer problem by answering their enquiries

Requirements:

  • Diploma in any discipline.
  • Minimum 2 years of working experience in a Call Centre or service related role.
  • Proficient in Microsoft Word, Excel, Powerpoint
  • Resourceful and quick in solving problems

Please connect us via LinkedIn as follows for efficient messaging:

Do Join us at TELEGRAM by searching "CAREER EDGE JOB OPPORTUNITIES" to receive fast job alert

Attn:
Jace Tay (

Registration No:

R

CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678

More Information:

-
Salary Offer $3000-$4200

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