Client Services
2 weeks ago
5 working days, Mon - Fri, normal office hours
Location:
Central
Responsibilities
- Manage escalations, complaints and feedback received
- Support night desk duties on rotational basis
- Take ownership of client issues and follow through to resolution
- Participate in process improvement sessions and support delivery of client experience initiatives
- Make recommendations to improve or streamline current change practices to improve the customer experience, team productivity or operational efficiency
- Solving customer problem by answering their enquiries
Requirements:
- Diploma in any discipline.
- Minimum 2 years of working experience in a Call Centre or service related role.
- Proficient in Microsoft Word, Excel, Powerpoint
- Resourceful and quick in solving problems
Please connect us via LinkedIn as follows for efficient messaging:
Do Join us at TELEGRAM by searching "CAREER EDGE JOB OPPORTUNITIES" to receive fast job alert
Attn:
Jace Tay (
Registration No:
R
CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
More Information:
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Salary Offer $3000-$4200
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