Client Services

2 weeks ago


Singapore ORIENT FUTURES INTERNATIONAL (SINGAPORE) PTE. LTD. Full time

Responsibilities

  • Ensure prompt and best execution/dealing services in accordance with local regulations, FIM, policy and procedures across all active global markets.
  • Provide execution services for equities, futures, commodities, options, leveraged FX, OTC, ETD and CFD offerings.
  • Clear understanding of all rules and regulations pertaining to market offerings through the desk.
  • Deliver excellent communication in a professional manner to clients across all the desk related services.
  • Multitask, prioritize and manage all client correspondences and requests across a variety of communication channels.
  • Familiarize and educate clients on all our existing proprietary platforms including trading systems and administrative portals, aligning with our selfservice and highly automated business model.
  • Execute margin control and margin calls jointly with the Risk team to ensure all regulatory responsibilities are met.
  • As a business unit, acting in compliance and integrity as a first line of defence for all issues. Proper assessment and escalation of issues to senior management as and when required.
  • Ownership of issues, proper handover from shift to shift, and handling of all outstanding item.
  • Willing to learn and understand more of the business workflow beyond scope to better control and manage all communications coming into the desk and delegation out if necessary.
  • Monitor execution flows and constantly seek improvements in the daily workflow to reduce the cost and increase efficiency.
  • Generate ideas and assume responsibility for new projects to pursue systematic and automated processes with improved speed, cost and reliability in mind.

Qualifications and Experience

  • Bachelor's degree in Banking / Finance, Economics, Actuarial Sciences, Business or Related Fields. (Preferably with the relevant CMFAS modules). Nonrelated disciplines are welcomed as well.
  • Preferably 1 to 5 years of Futures and Options trading/dealing experience.
  • Experience with front end trading systems for professional clients and institutions preferred.
  • Strong Customer Service and Client Relationship Management Skillsets
  • Strong Interpersonal Communication and analytical skills
  • Independent, selfmotivated, results driven, with high level of integrity and ability to work in a fastpaced environment.
  • Willing and able to rotate between Tokyo, London and New York trading hours whenever necessary.
  • Experience and good knowledge in derivatives products such as FX, futures and options preferred.
  • Excellent verbal and written communication in English and Mandarin is preferred.

  • Client Service

    1 month ago


    Singapore VICTOR BUCK SERVICES ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesClient Relationship· Takes ownership of a number of pre-defined clients· Liaises with internal departments to ensure the requests are carried through respecting deadlines· Follows up on incidents & tickets· Escalate issues to Manager when appropriateQuality Assurance· Ensures quality of the execution of client orders· Applies...


  • Singapore MUFG Investor Services Full time

    Company DescriptionExperience something Brilliantly Different with a career at MUFG Investor Services.Who are we? In a nutshell, MUFG Investor Services is part of the Mitsubishi UFJ Financial Group, and we partner with over 480 loyal global investment firms to provide them with administration, asset services, banking and fund financing.We're in 14 global...


  • Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Roles & ResponsibilitiesResponsible for the management of sales and relationships with particular clients by ensuring that all KPIs and operation requirements meet or exceed the expectation of clients. He or she is expected to assist in business development activities by generating sales among client accounts, such as upselling and cross-selling our service...


  • Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Roles & ResponsibilitiesAs the key player in managing client relationships, you will ensure that all operational targets are met. Your role involves driving sales initiatives, including upselling and cross-selling, while nurturing long-term client connections.Job Description:Take ownership of assigned projects and collaborate closely with business...


  • Singapore HR-PRO RECRUITMENT SERVICES PTE. LTD. Full time

    Position: Client Services Specialist at a Financial InstitutionRoles & Responsibilities:Support various aspects related to Department developments, deals, documentation, client services, KYC, etc.Provide client services for cash management and financing activities, including training on financing platforms, managing client requests, and troubleshooting...


  • Singapore PROFOTO DIGITAL SERVICES PTE LTD Full time

    Roles & ResponsibilitiesPlease note that this is a Sales PositionCore Responsibilities Be the first contact point for our existing clients. Meet personal and group sales targets. Provide quality customer service standards to achieve customer satisfaction. Develop and build strong client relationships Handle feedback, provide appropriate solutions and...

  • Client Service

    2 weeks ago


    Singapore Nomura International Full time

    Client ServiceJob Title: Client Services ManagerCorporate Title: AssociateDivision: International Wealth ManagementLocation: SingaporeNomura OverviewNomura is an Asia-based financial services group with an integrated global network spanning over 30 countries.By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates...

  • Client Services Lead

    2 weeks ago


    Singapore Hyphen Partners Full time

    Our client, a Digital Bank, is looking for a Client Services Lead to join them. In this role, you will lead the Customer Service team in Singapore and be the accountable service owner for all client service-related activities for the digital bank.We're looking for someone with experience execution experience in client or customer service with exposure to...


  • Singapore Richemont Full time

    We are currently looking for an experienced Client Service Advisor to join our Cartier team in the flagship Boutique of ION Orchard - Singapore If you have a heart for luxury jewellery & watches and want to be at the cornerstone of the client interaction and experience, we welcome you to apply now HOW WILL YOU MAKE AN IMPACT? As an Ambassador of client...


  • Singapore THE HACENS TALENT PTE. LTD. Full time

    Client Services ExecutiveSalary: Up to $3,500 per month + Variable Bonuses**Job Description: As a Client Servicing Executive, you will play a pivotal role in ensuring exceptional service delivery and client satisfaction. You will serve as the primary point of contact for clients, providing expert guidance, addressing inquiries, and facilitating seamless...


  • Singapore BNY Mellon Full time

    OverviewWho we are:BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations or individual investors, BNY Mellon delivers informed investment and wealth management and investment services in 35...


  • Singapore LOUIS VUITTON (SINGAPORE) PTE. LTD. Full time

    Operational Excellence Build sound knowledge of clients during interactions via the various channels on the platform, to ensure a personalized interaction and ultimately establish a credible rapport Achieve our daytoday operational requirements within the established objectives and standards (and not limited to): Sales targets, Contact handling across...


  • Singapore PARAGON CAPITAL MANAGEMENT SINGAPORE PRIVATE LIMITED Full time

    Roles & ResponsibilitiesDuties and ResponsibilitiesReporting to the Advisors and Head of Client Services, this executive will support our Relationship Managers (RMs) in portfolio management, trade execution, liquidity management and client services & operation support. His/her responsibilities include (but not limited to):· Helping to process onboarding...


  • Singapore Richemont Full time

    We are currently looking for an experienced Client Service Advisor to join our Cartier team in the flagship Boutique of ION Orchard - Singapore! If you have a heart for luxury jewellery & watches and want to be at the cornerstone of the client interaction and experience, we welcome you to apply now!   HOW WILL YOU MAKE AN IMPACT?     As an...


  • Singapore Ebury Full time

    Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTech's to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTech's to work for by Glassdoor and...


  • Singapore FY Organisation Full time

    Job Title: Client Services ExecutiveLocation: SingaporeWe are looking for a dedicated and experienced Client Services Executive to join our team. You will serve as the main contact for clients, delivering outstanding service and support during their interaction with our company. You will collaborate with clients to comprehend their needs, resolve concerns,...


  • Singapore Dimensional Fund Advisors Full time

    Notes to applicants: Most roles at Dimensional will be part of our bestofboth hybrid working model which includes working 3 days in the office. This maximizes in person collaboration and interaction while simultaneously providing flexibility. This broad universal approach applies to most roles globally with a few exceptions that require more or less time in...

  • Avp Client Services

    2 weeks ago


    Singapore Funds Partnership Asia Full time

    Contract Type:PermanentLocation:SingaporeCategory:Middle Office OperationsSubcategory:Contact Name:Mei Xin Lee -Date Published:06-Feb-2023Are you looking for a team to grow with a good pace of progression? A company that looks out for its' employees and have awesome working cultureAbout the team: The Client Services team covers clients across Asia. As a...


  • Singapore STANDARD CHARTERED BANK (SINGAPORE) LIMITED Full time

    Key Responsibilities Primary point of contact for Portfolio of Premier Clients for professional advice, enquiries, complaints, resolving of discrepancies and transaction errors Provide the highest standard of client service in response to client enquiries and complaints, so as to create improved and lasting relationship with clients Responsible for client...


  • Singapore RECRUITPEDIA PTE. LTD. Full time

    Our client is a world-leading provider of concierge services. Due to their current expansion plan, they are looking for a Client Services Executive to join their high-performing team. They are located in the East.Responsibility:Contract Fulfilment/Invoicing: Distribute new/renewed contracts accurately and on time. Monitor existing contracts for upcoming...