Senior Concierge

2 weeks ago


Singapore MS PROPERTY MANAGEMENT PTE. LTD. Full time
Plan duty roster, supervise and lead the concierge team.

  • Provide visitors/tenants with directional guides & information about facilities, services, surrounding amenities & tenants' premises.
  • Registration of visitors to office tenants.
  • Assist Community Relations Team on retail promotional activities & sale of SISTIC tickets.
  • Assist in visitors/tenants' requests.
  • Escort VIP visitors, and assist visitors with special needs requirements.
  • Handle queries, feedback & complaints from visitors/tenants.
  • Monitor concierge team's performance and propose improvement plans.
  • Prepare Standard Operating Procedures and provide periodic updates.
  • Manage security concierge deployed by external agencies.
  • Carry out regular inspections such as lift lobby cleanliness, flickering lights etc and report to respective departments promptly.
  • Undertake adhoc events/projects that may be assigned.

Requirements:

  • GCE 'O' levels, Diploma or equivalent.
  • Min 3 years of customer service experience in retail/hospitality environment.
  • Excellent customer service, meticulous & able to work with mínimal supervision.
  • Ability to focus attention to customer needs, remain calm & courteous at all times.
  • Excellent communication & interpersonal skills.
  • Good leadership skills and able to lead a team

Why Join Us?

  • Attractive remuneration packages with AWS + Variable Bonus
  • Medical and dental benefits
  • Within walking distance from MRT
  • 5 day work week

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