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Portal Contents Management(Billing Operations)

4 months ago

Singapore WSH EXPERTS PTE LTD Full time

Job Description & Requirements

Responsibilities

  • Provide quality customer service and excellent support operation to a billing system and report system for an eprocurement portal and meet key performance indicators.
  • Perform billing operation, report operation, change management, user education, incident management and problem management.
  • Manage any incidents raised and track them to their closure escalating such incidents where required.
  • Monitor the accuracy of bills generated and manage any readjustments that may be required.
  • Generate and monitor billing reports.

Requirements:

  • At least 3 years of relevant and recent work experience that demonstrates the competencies in providing support for billing, report and financial related operations.
  • Good communication skills through verbal and written presentation in the English language.
  • Good interpersonal, analytical and problemsolving skills with a positive work attitude.
  • Knowledge in business domain knowledge in government procurement, GeBIZ portal and the portal operations.
  • Accounting or billing practices;
  • Use of Government electronic Business Portal;

Salary:
$4, $5,000.00 per month

Schedule:

  • Monday to Friday