Sales Operations Specialist

2 weeks ago


Jurong East, Singapore OMNIVISION Full time

Responsibilities:

  • Schedule daily shipments for sales region.
  • Update and release shipping instruction to shipping and order fulfilment team.
  • Revise device name for shipments in system as per order fulfilment team or factory's instruction.
  • Response to daily order and shipment inquiries from regional sales teams.
  • Communicate with CN/TW/SG/US shipping team regarding orders and shipments related matters.
  • Coordinate with accounting department in regards to payments from customers prior to scheduling shipments.
  • Participate in daily conference call (when required) with CN/TW/US shipping team, production planners and product managers to resolve any orders or shipping related issues.
  • Assist in complete monthly report (Monthly On-Time Delivery Report) and generate, maintain or upload reports / project tracking file when needed.
  • Process free sample request.
  • Assist to process new order, order amendment and RMA orders for US region when required.
  • Assist to arrange US customers' shipment when required.
  • Assist to submit audit documents to finance team or internal auditor upon request.
  • Participate in system testing and system/process improvement project.
  • Backup team member who is on vacation/sick leave.
  • Perform other projects and duties as assigned.

Requirements:

  • Diploma in Supply Chain / Business Administration or equivalent.
  • Minimum of 12 years of experience in sales operations or order fulfilment.
  • Proficiency in Excel (such as pivot tables and Vlookup).
  • Ability to speak/read Mandarin and translate to English is a strong plus.
  • Prior experience in Oracle or another ERP system is preferred.
  • Must have strong written and verbal communication, organizational, detailoriented, interpersonal and communication skills.
  • Able to multitask, work independently and as a member of a team, interface with other branches of the organization, work effectively with diverse constituencies, and solve problems and make decisions while under pressure and time constraints.


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