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Field Coach, Sea
2 weeks ago
Reference Code: 93371
Field Coach, SEA:
- Singapore, 01, SG
- Permanent
WHO ARE WE?
Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise.
At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.
Do you match the profile?
- Do you have a previous experience in high touch customer service?
- Have you worked successfully in a sales, luxury or hospitality environment?
- Do you enjoy supporting a team through training and storytelling to improve their performance?
- Are you interested in transmitting knowledge around our Maison's rich heritage?
- Are you agile, curious and reactive? Do you enjoy working in a fast moving and challenging environment?
- Do you like working as a team and supporting others?
- Are you interested in a role that enables you to travel frequently to meet with Boutique Teams?
What do we expect from you?
Your main mission when joining the Maison will be to support the boutique sales team through the delivery of qualitative training around customer service, sales and engagement for every client.
You will also be responsible for escalating local needs / training opportunities to Training Manager and Retail Director to improve boutique performance.
Your role as Field Coach will be imperative to ensuring we continue to provide the exceptional experience we have become known for.
THE RECRUITMENT PROCESS
The recruitment process:
- You will meet with local HR, Training Manager SEA and Retail Director SEA.
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