CRM Project Sales Leader

2 weeks ago


Singapore SAFRAN HELICOPTER ENGINES ASIA PTE. LTD. Full time

The VIE CRM sales project leader will:

  • Lead the project to prepare and follow the deployment of the CRM new fonctionality module on local sites
  • Be the focal point for the CRM Corporate central Project team
  • Raise the preGO LIVE road map local project (planning / resources availability)
  • Lead the preparation of the data sources for upload of the data into CRM (from SAP for contract or from local bases
  • Coordinate the organisation of training sessions
  • Identify the guides / processes to be updated
  • Ensure access liceneces by users
  • Identify the key people / key users (create a local team)
  • Ensure onboarding of the manager : make sure managers will be leader (conviction) and will drive clear instructions about making the CRM as a MANDATORY tool
  • CONDUCT THE local GO LIVE
  • Support training : presence, accomplishment
  • Support the local users / key users
  • Ensure local change management
  • Support the managers : especially usage of the dashboard
  • SUPPORT THE local POST GO LIVE
  • Ensure the adhesion to the solution
  • Raise the user guides / update of local procedures
  • Revise the managerial rituals (mesure the number of meetings)
  • Highlight added value of the CRM in usage of the data
  • Experience and Requirements
  • Bachelor Degree or above in management/business

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