Crm Developer

4 weeks ago

Singapore ZENITH INFOTECH Full time

This is a 12 months contract assgined to our client

Work Location: To be confirmedSalary Range : $5,000-$8,000 (depending on experience)

About the roleA learned profession that applies your domain expertise in support of operational objectives, andprimarily focuses on demonstrating your experience to craft and implement CRM solutions for your client.You will be a key contributor across all phases of Avanade projects. Day-to-day you will:Contribute across all phases of projects (e.g. Plan, Analyze, Design, Build and Test)Demonstrate technical expertise to design and implement CRM solutionsCollaborate closely between customers, IT staff, and business partners to ensure high quality and timely resolution of customer issuesResearch customer issues that may be non-standard in order to offer solutionsCraft conceptual architecture and technical solutionsEnsure project quality meets standards through critical metric identification and testing planPartner with multi-functional technology and design teams to ensure consistent, beneficial clientinteraction and solution deliveryAssist in sales activities and planning as requiredSupport continuous improvement efforts to proactively identify potential challenges to customer successand business efficiency

Key Role Skill & Capability Requirements:You are excited about working with a global technology leader to solve business-critical problems for someof the top companies in the world.You are a fast learner, self-starter, and creative thinker.You are passionate about software and its potential to move organisations forward through innovation.

Technical skills include:Understanding of common Industry standard business practices supported by Dynamics 365 CE.Experience in Dynamics 365 CE, Power Platform (PowerApps Portal, Canvas and Model Driven Apps, PowerAutomate) and Common Data Service.Excellent understanding of Dynamics 365 Accelerators and ISV solutions including Healthcare, Financial Services and Not for Profit.Experience in implementing Marketing Automation, Sales, Customer Service, Connected Field Services and/or Project Services Automation and xRM solutions.Experience in a Software as a Service (SaaS) environmentA solid understanding of Relational Database concepts.Experience working in both Agile and Waterfall delivery models.

Non-technical skills include:Human Centred DesignClient management skills and the ability to work with customers to develop and manage an action plan.Consulting experience working with external clients.Ability to wear multiple hats on a project ranging from Business Analysis, Design, Testing and Training.Experience working with global/offshore teams on CRM technology implementation and maintenanceprojects.Excellent interpersonal, presentation and communication skillsBachelor's degree in business systems or related fieldMB-910: Microsoft Certified: Dynamics 365 Fundamentals Customer Engagement Apps Preferred Years ofWork Experience: Minimum up to 3 years of Microsoft Dynamic365 CRM and minimum up to 1 year ofPower BI project implementation

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