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Service Sales Specialist
2 weeks ago
Description:
Mission statement:
Implement and manage the Service strategy at the geography responsible to ensure profitable and sustainable service growth. Also responsible for customer satisfaction by timely resolution of customer issues.
Your Responsibilities:
- Support the local sales organization and existing customers in determining technically appropriate and cost-effective solutions. Assist in preparing offers, providing technical support during meetings, presentations, and negotiations.
- Participate in project kickoff meetings, define costs, ensure completion of Project Risk Review documentation, and analyze legal and contractual clauses.
- Analyze technical issues, evaluate customer needs and competitor offers, and recommend future actions to improve results.
- Prepare technical and financial aspects of offers, negotiate agreements with partners, and collect all relevant documentation for proposals.
- Manage technical inspections, provide necessary technical support to the sales team, and support negotiations with customers.
- Uphold Hitachi Energy's core values of safety and integrity.
Your Background:
- Degree qualifications in Electrical Engineering or equivalent.
- Sales & Marketing experience in tendering/bidding/sales support for high-voltage equipment, with experience in brownfield solutions.
- Experience in estimating, tendering, and technical know-how of GIS switchgear and Sub-station.
- Technical and commercial understanding of GIS solutions, Single Line Diagram review, and computer literacy.
- Competency in using SFDC, MS Word, MS Excel, MS PowerPoint, and good communication skills.
- Ability to cooperate with diverse cultures, flexibility to travel to customer sites, and strong time management skills.
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