Service Sales Specialist

2 weeks ago


Singapore Hitachi Careers Full time

Description:

Mission statement:
Implement and manage the Service strategy at the geography responsible to ensure profitable and sustainable service growth. Also responsible for customer satisfaction by timely resolution of customer issues.

Your Responsibilities:

  • Support the local sales organization and existing customers in determining technically appropriate and cost-effective solutions. Assist in preparing offers, providing technical support during meetings, presentations, and negotiations.
  • Participate in project kickoff meetings, define costs, ensure completion of Project Risk Review documentation, and analyze legal and contractual clauses.
  • Analyze technical issues, evaluate customer needs and competitor offers, and recommend future actions to improve results.
  • Prepare technical and financial aspects of offers, negotiate agreements with partners, and collect all relevant documentation for proposals.
  • Manage technical inspections, provide necessary technical support to the sales team, and support negotiations with customers.
  • Uphold Hitachi Energy's core values of safety and integrity.

Your Background:

  • Degree qualifications in Electrical Engineering or equivalent.
  • Sales & Marketing experience in tendering/bidding/sales support for high-voltage equipment, with experience in brownfield solutions.
  • Experience in estimating, tendering, and technical know-how of GIS switchgear and Sub-station.
  • Technical and commercial understanding of GIS solutions, Single Line Diagram review, and computer literacy.
  • Competency in using SFDC, MS Word, MS Excel, MS PowerPoint, and good communication skills.
  • Ability to cooperate with diverse cultures, flexibility to travel to customer sites, and strong time management skills.


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