Service Sales Specialist

2 weeks ago

Central Singapore Siemens Healthineers Full time

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare.

For everyone. Everywhere.


We offer you a flexible and dynamic environment with opportunity to go beyond your comfort zone in order to grow personally and professionally.

Sounds interesting?

Then come in and join our

Singapore team as

Service Sales Specialist to be

fully responsible in implementing a holistic Siemens Healthineers communication approach for the Singapore Zone. The role reports directly to the Customer Service Business Support Manager.

Your tasks and responsibilities:

  • You will be responsible for leading negotiations with Customers for all noncontractual Time and Material business including understanding requirements, preparing quotations, and ensuring the quote is sent out timely and purchase order followed up closely.
  • You will be responsible for leading Education/ IT and Digital including E-Commerce and other business opportunities for Customer Service, working with management and internal stakeholders on the Go to Market Plan.
  • You will be responsible to capture option selling opportunities for the installed base.
  • You will lead the Tender process for Customer Service which include reviewing the tender documents, understanding all servicerelated requirements and to ensure documents are filled up accurately with deviations if required.
  • You will be responsible to ensure the smooth deployment of the Customer Surveys including promoting it and producing trend analysis for management.
  • You will be responsible for the Customer Service CRM platform including first level support for CS users, price list setup and maintenance and proposal template setup and maintenance.
  • You will be supporting with KPI tracking for Service Business Partners.
  • You will be supporting all Customer Service Marketing activities/campaigns/Projects including customer presentations to promote Service Options/Programs as well as working on collaterals to support the service business.
  • You will work closely with colleagues from the Regional Headquarter to identify customers for new initiatives, service programs, pilots to grow the service business, including leading the customer interaction and go to market strategies.

Your qualifications and experiences:

  • You hold a degree in any discipline
  • Prior experience in a similar role will be an added advantage however not required.
  • You demonstrate the ability to develop deep customer relationships and credibility, to gain insights into customer requirements.
  • You have experience in developing, proposing, and negotiating effective business agreements, including sales agreements and contracts.
  • You demonstrate systematic problem solving by working with customers and the sales team.
  • You are proficient in using Microsoft Office Applications (Excel, Word, Powerpoint), CRM platforms and ideally SAP.
  • You have experience handling projects, big and small.
  • You possess basic IT skills to drive automation in the Customer Service Business processes.

Your personality and skills:

  • You are independent, analytical, and resourceful, take ownership of the task in hand and deliver results.
  • You have excellent business acumen with Distinctive problemsolving skills.
  • You are able to work in a diverse team with different levels of experience.
  • You must be very selfmotivated, goaloriented and an energized individual.
  • You have a strong eagerness to learn and adapt.
  • You are analytical, meticulous, and able to meet tight deadlines and work under pressure.
  • You have excellent written and spoken communication skills.
  • You are able to work in a fastpaced environment with multiple deadlines.
- **Working Location: Singapore

Our global team:

We are a team of 68,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world.

As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing.

Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.


Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world.

We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

Click here to get started.

To all recruitment agencies:
Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs a

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