Desktop Team Lead

Roles & ResponsibilitiesTEAM LEADThe Desktop Team Lead is responsible for leading and managing a team of desktop support engineers, ensuring efficient and effective delivery of desktop support services to end-users. They provide technical guidance, oversee service delivery, and handle escalated incidents. With a strong focus on customer satisfaction, the...

Lead and manage a team of desktop support technicians, providing guidance, coaching, and mentorship. Set performance goals and objectives for the team, conducting regular performance evaluations and providing constructive feedback. Coordinate and prioritize work assignments, ensuring timely and effective resolution of desktop support requests. Ensure...

Roles & ResponsibilitiesJob Title: Desktop Team lead / EUC ConsultantPrimary PurposeThe EUC Consultant collaborates with teams, drives process improvements, and communicates effectively with stakeholders. They provide leadership in desktop support and serve as the expert for specific products, applications, or domains.ResponsibilitiesMentor and support team...

Roles & ResponsibilitiesJob Title: Desktop Team lead / EUC ConsultantPrimary PurposeThe EUC Consultant collaborates with teams, drives process improvements, and communicates effectively with stakeholders. They provide leadership in desktop support and serve as the expert for specific products, applications, or domains.Responsibilities Mentor and support...

Roles & ResponsibilitiesInstall, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office路 Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers路 Provide user data and application recovery路 Use diagnostic tools to troubleshoot...

Desktop Support Lead:Date:2 Jul 2023Location: Singapore, SingaporeCompany:Singtel GroupAre you looking for value adding and impactful work?Do you want to make a difference with your expertise?With us, you'll be able to make it happen.NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and...

Manage and coordinate Desktop related activities in Agency as Desktop Lead To lead and manage the team responsible for delivery of Technical support services. To ensure that the assigned teams to the various clients' site deliver the performanceof services as agreed in the contract and meet/exceed the committed SLA whichincludes customer satisfaction. Lead a...

Roles & ResponsibilitiesAs a Desktop Engineering Lead, your role involves overseeing the design, implementation, and management of desktop environments to ensure they are efficient, secure, and aligned with the organization's needs.### Key Responsibilities1. Strategy and Planning:Develop and implement desktop engineering strategies that align with business...

Roles & ResponsibilitiesTitle : Desktop Support -Assistant Team LeadDuration : PermanentLocation : Alexandra HospitalWorking days : 5.5 Days(24*7 on Call Support)Responsibilities• Able to handle premium users (VVIP);• Able to manage Site Operation;• Oversee the day-to-day running operations of the Deskside Engineers and/or Site Operation ;• Oversee...

Roles & ResponsibilitiesDesktop Engineer Min 1+ years as Desktop Engineer Lead. Handled min 4+ Team members Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide...

Roles & ResponsibilitiesDesktop Engineer Min 1+ years as Desktop Engineer Lead. Handled min 4+ Team members Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide...

Roles & ResponsibilitiesJob Description & Requirements Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated Liaise with support vendors for maintenance,...

Job Purpose: To manage desktop team and to oversee the daytoday desktop operations. To plan, manage and administrate Wintel server and relevant infra services in an enterprise systems environment.Responsibilites:Desktop Team Lead Role Manage and rollout of EUC (computers) operating system's security & nonsecurity patches Manage and rollout of hardening...

Roles & ResponsibilitiesJob Description & Requirements Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated Liaise with support vendors for maintenance,...

Roles & Responsibilities Manage the IT Support and staff to provide 1st level technical support; Answering support queries via the telephone, emails using remote desktop tools or should the need arise attendance to users place of work. Act as a further escalation point for unresolved or escalated cases. Take on a wider customer service role and promote...

Lead, Support and Provide onsite EUCD support Incident and problem resolution of EUCD stations Administration and Configuration of EUCD devices End User Device Hardening and Lockdown Handle laptop Reimaging incidents Moving PCs and Devices within same premises Network Access Control (NAC) related issue Guide users on data backup and transfer Onsite support...

Roles & ResponsibilitiesJob Description & Requirements Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated Liaise with support vendors for maintenance,...

Roles & ResponsibilitiesJob Description & Requirements Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated Liaise with support vendors for maintenance,...

Responsibilities Develop and implement a comprehensive global desktop service strategy to effectively address diverse business requirements, encompassing hardware and software support, issue resolution, user training, and more. Lead a crossregional desktop service team, ensuring team members possess the necessary expertise to deliver efficient and...

Roles & ResponsibilitiesGeneral Description• Provide first-level technical support to end-users for desktop and laptop hardware, software, basic infrastructure, and network issues.• Diagnose and resolve issues related to desktops, laptops, printers, peripherals, basic infrastructure, and network connectivity.• Install, configure, and maintain desktop...