APAC Transactional Sales Lead

2 weeks ago

Singapore Proximus Group Full time

BICS is connecting the world by creating reliable and secure mobile experiences anytime, anywhere. We are a leading international communications enabler, one of the key global voice carriers and the leading provider of mobile data services worldwide.

Our solutions are essential for supporting the modern lifestyle of today's device-hungry consumer – from global mobile connectivity, seamless roaming experiences, fraud prevention and authentication, to global messaging and the Internet of Things.

As part of the Proximus Group, BICS is supporting the Group mission to provide future-proof connectivity, IT and digital services, in the Benelux and global markets. With headquarters in Brussels, BICS also has a strong presence in Africa, Americas, Asia, Europe and Middle East. We have regional offices in Bern, Madrid, Dubai, New York, San Francisco and Singapore and a satellite office in Beijing.

Pioneering into the future of Next Generation communications. We have achieved a series of World's Firsts successes with the launch of the first LTE Roaming relation or the first VoLTE International call between Europe and Asia, to name a few.

With a diverse and multicultural team of about 500 employees, we continuously strive to provide customers with the highest level of quality, reliability and interoperability, enabling them to maximize their end-user value.

Task Description

As the Transactional Team Lead, you will drive business development and profitability in our APAC region within our Telco segment, focusing on our transactional business. Your mission encompasses managing commercial activities for our product suite, including voice, cloud communications, antifraud, A2P, Voice OTP and outsourcing solutions, while strategically growing our presence and profitability within the region. You will also be responsible for nurturing key commercial relationships with MNOs, MVNx and Telecom operators in general identifying new opportunities to expand our market footprint or account penetration. Central to this role is a customer-centric approach, focusing on understanding and anticipating local customer needs to enhance customer satisfaction and loyalty. In this role, you will:

  • Lead a regional transactional team based in Singapore towards achieving selling and buying targets in the Voice, A2P and Cloud communications within the Telco segment.
  • Ensure that the team develops broad market knowledge and a deep understanding of the targeted customer's organization and decision-making processes, to increase sales and customer profitability.
  • May be requested to directly manage some key accounts. Enhance customer profitability by selling scoped products, services, and solutions to an established number of customers in the region and further strengthen BICS' position.
  • Analyse sales and buying outcomes, adjusting strategies to surpass targets.
  • Lead, support, and motivate Account Managers in the team fostering a robust sales pipeline. Includes occasional talent evaluation and strategic hiring to bolster team capabilities as needed.
  • Ready to travel up to 50% of his/her time within the region and occasionally to European HQ. Responsible for end-to-end negotiation with the customer and ensuring appropriate and timely implementation of the relevant projects and solutions.
  • Ensure smooth coordination and reporting with the markets and finance teams in HQ and with his/her N+1 on Pipeline evolution, commercial projects, and regional market intelligence.
  • Cultivate comprehensive market and customer insights to drive sales effectiveness.
Your Profile

To be successful in this role, you are expected to have at least 10 years in international voice and telecom service sales and be familiar with the Asian telecom landscape. Besides that, you have:

  • Full proficiency in English
  • Excellent negotiation and sales skills
  • Excellent communication and presentation skills
  • Good teamwork and interpersonal skills
  • Strong analytical and organizational skills
  • Experience as a team leader

What's in it for you?

  • International environment. You will be part of an international diverse team and you will have the opportunity to make a global impact.
  • Great company culture. You will be working in a dynamic working environment, driven by 3 core values: Think Forward, Strive for Leadership, and Achieve Together. We look after the well-being of our employees and organize internal events such as happy hours, sports and relaxation activities, parties, etc.
  • Career development. From development plans, to trainings and internal mobility, we are committed to ensuring you have the knowledge, skills, and opportunities to maximize your potential.
  • Benefits. We offer an attractive salary package including:
  • A competitive base salary and short-term incentives
  • Comprehensive insurances including hospitalization insurance, outpatient care insurance, life insurance, disability insurance and travel insurance, fully funded by BICS
  • Reimbursement of public transport or parking costs
  • A telco pack at home including internet allowance and a mobile phone
  • Many other benefits such as 22 vacation days, homeworking possibilities, ...
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