AVP - EUC Manager - End User Computing

2 weeks ago


Singapore STELLAR LINK PARTNERS PTE. LTD. Full time
Roles & Responsibilities

Job Title: AVP, EUC

Location: Central

Position Type: Permanent

About Us: Our client is a highly respected consulting firm specializing in providing exceptional services to clients within the investment industry. Currently seeking an AVP, EUC Manager

Role Overview: Need to manage and deliver exceptional EUC services.

Key Responsibilities:

  • Service Delivery: Supporting the EUC Service Line Lead in delivering services across Workplace Technology, Unified Communications (UC), and End User Support.
  • Stakeholder Management: Engaging customer stakeholders with operational and project reporting, while exploring new service opportunities.
  • Talent Management: Overseeing the entire talent management cycle, including acquisition, development, mentoring, and performance management for the team.
  • Team Leadership: Fostering staff engagement and team improvement initiatives, promoting a culture of learning and retention.
  • Process Improvement: Driving continuous improvement through system changes, process streamlining, and automation projects.
  • Technical Expertise: Providing technical guidance and direction to staff, identifying training needs, and assisting with training plan development.
  • Documentation & Procedures: Contributing to the development, modification, review, and maintenance of team procedures and operation guides.
  • Technology Integration & Optimization: Leading the assessment, justification, implementation, and integration of UC, AV, and workplace systems. Additionally, driving automation and optimization initiatives.
  • UC Infrastructure Management: Ensuring UC infrastructure remains up-to-date, compliant, and secure, while identifying improvement opportunities and addressing system issues.
  • Collaboration & Partnerships: Overseeing IT Hub Room management at customer locations, driving cross-functional collaboration to ensure smooth delivery of major events or meetings. Facilitating and maintaining relationships with vendors, assisting with contract reviews.
  • Project Management: Leading, coordinating, and collaborating with internal and external partners to navigate projects through various implementation phases, with support throughout the cross-functional team.
  • Business Acumen: Demonstrating an understanding of business needs and processes to ensure alignment with service delivery.

APPLY NOW Interviews are ongoing Email to

We regret to inform that only shortlisted candidates would be notified.

Chiam Lee Ping Dayna

Consultant

Reg. No: R1764404

Stellar- Link Partners Pte Ltd (EA License: 21S0698)

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