End User Computing Engineer

3 weeks ago


Singapore Barings Full time
At Barings, we are as invested in our associates as we are in our clients.

We recognize those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the interests of our clients.


We thank you for your interest in joining the Barings team, and invite you to explore our current employment opportunities.

Job Summary

Primary responsibilities

  • Offer comprehensive IT support services to the Singapore office and other Barings office, ensuring timely resolution of technical issues and inquiries
  • Providing 3rd line support for systems and services supported by the EUC team
  • Maintain a secure end user computing environment by being proactive and responsive to security vulnerabilities and implementation of security controls
  • Managing and resolving incidents, requests or problems within defined SLAs
  • Continuously see improvement and develop our EUC services to provide efficiencies and document configurations, knowledgebase articles and processes
  • Working closely with Microsoft and other vendors when required
  • Participate as either project leads or APAC/ EUC team representation infrastructure and business driven projects where required

Qualifications:

  • Extensive knowledge and experience with 2nd/3rd line support of Windows 10/1
  • Good Working knowledge of Active Directory, associated tools and Group Policies
  • Demonstrable technical experience with Azure Virtual Desktop operations and management
  • Experience with deploying and servicing Windows operating systems and M365 Enterprise Apps using SCCM/MECM
  • Good knowledge of maintaining and supporting a virtual desktop environment
  • Good experience of scripting with Powershell
  • Good experience of supporting O365 (Office Enterprise Apps, MS Teams)
  • Experience with Citrix Virtual Apps & Desktop is beneficial
  • Experience with using Ivanti DesktopNow is beneficial
  • At least 8 years of relevant experience
  • Detailoriented with an ability to multitask & prioritize tasks
  • Experience in facilitating meetings, ensuring that all viewpoints, ideas and problems are addressed
  • Excellent customer service, high levels of communication and the ability to manage problems through to completion
  • Demonstrated relationship building including success with senior stakeholders
  • Enthusiastic and demonstrates initiative, personal accountability, and a cando attitude
  • Fluent in spoken and written English and the ability to speak Cantonese, Mandarin, Japanese or Korean a plus as the role requires supporting other APAC offices
  • Prior experience in FI/Asset management experience is preferred
LI-JL- Barings is an Equal Employment Opportunity employer; _Minority/Female/Age/Sexual_ Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply._

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