IT / Technical Support Engineer (End-user

3 weeks ago


Singapore CAREER CONNEX PRIVATE LIMITED Full time

Industry:
Commercial End-User, Technology Industry

Location:
Central area (may be assigned in other location)

Schedule: 5-days work week

Skills:
IT Support, On-site Technical Support

We are assisting a number of clients in-search for an IT Support Engineer for an end-user client, Maritime / Vessel Management, Government Agency Industry

(Note:

This position will be assigned to 1 client only)


Generally, this position will serve as an inhouse IT Support Professional - providing technical assistance relating to end-user queries, technology infrastructure, communication systems, hardware and software issues.


Position Responsibilities:

  • Provide technical service assistance as directed and provided thru a helpdesk ticketing system.
  • Will handle first line resolutions on PC Laptops and Desktops hardware, software issues as well as associated peripherals such as communication / mobile devices, scanners, network infrastructures and devices.
  • Will maintain an SLA standard and procedures as provided by the IT Team and Team Leader.
  • The role will also be involved in computer asset management and inventory checking to ascertain fully functional and operational equipment.

Position Requirements:

  • Diploma or Degree courses in an IT related field.
  • 2 to 3 years of experience in IT Support, Technical Support in enduser client, government agencies etc.
  • Good knowledge in Network systems (eg: Firewalls, Servers, Switches), Satellite Communications, Software systems (eg: Applications, inhouse software)
  • Must be handson in troubleshooting and able to provide strong resolution to ITrelated issues.
  • Must be a team player and have excellent interpersonal communication skills.
Joseph Syho

Reg Number:
R1108657

EA Licence No: 18C9079

Job Types:
Full-time, Permanent

Salary:
$3, $4,000.00 per month

Schedule:

  • Day shift
  • Monday to Friday

Work Location:
In person
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