See more Collapse

End-User Computing Team Lead

1 month ago

Singapore RECRUIT EXPRESS PTE LTD Full time
Roles & Responsibilities

Job Title: End-User Computing Team Lead


We are hiring under Recruit Express headcount and you will be deployed to:

Location: Central

Pay: Up to $4500

Duration: 1- year Contract

Working Hours: Normal Office Hours


Responsibilities:

Team Management:

· Oversee and guarantee that the BAU - EUC Teams satisfy the minimal expectations for support.

· Work closely and guide the EUC Team on their job scope and knowledge transfer

· Oversee the team’s movement plan, duty roster and leave forecast


Incident Management:

· Handle every issue within the SLA and record every incident (via phone or email) in the Incident Management System.

· Complete all required escalation from L1 to L2, as well as to the hardware vendor, third party, and supervisor.


Asset Management:

· Ensure every new IT equipment and PCs are functioning else rectification to be done.

· Verify that all items are accurately listed in the asset database, labelled, and have the required paperwork properly signed and attached.


Desktop Software/ Patch Management:

· Report the daily/ weekly/ monthly progress to the supervisor.

· Assist in the testing and rollout of the software/ patches to all PCs.


Job Request:

· Provide solution and recommendation to the user within SLA.

· Deliver immediate update to the status of the request assigned

· Manage VIP/Executive Support

· Provide support after office hour and standby


Requirements:

1. Minimum 4-years related experience.


Interested applicants, please Email/ Call 6732 1300, and look for


Venessa Goh Wee Ni

Email Address: venessagoh@recruitexpress.com.sg

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599


Tell employers what skills you have

Scalability
Customer Experience
Hardware
Rollout
Software Engineering
Team Management
Team Lead
Presentation Skills
Team Leader
Incident Management

We have other current jobs related to this field that you can find below

  • AVP End User Computing

    4 weeks ago

    Singapore Great Eastern Life Assurance Co Ltd Full time

    Job Purpose The individual will provide leadership to the End User Computing capability of Great Eastern. The individual should own the end user experience vision and roadmap and drive for continuous improvements to overall end user computing experience, including enhancement to enterprise solutions like O365, VPN, ServiceNow, etc. This role...

  • Senior End User Computing

    3 weeks ago

    Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the Client:Our client is a well-known Insurance Company in Singapore seeking a proactive Senior EUC Manager.Responsibilities:Oversee the operations and execution of End User Computing.Implement a service-oriented architecture for Desktop instrumentation to bridge the technology-business gap.Lead continuous improvements to...

  • End User Computing

    3 weeks ago

    Singapore HELIUS TECHNOLOGIES PTE. LTD. Full time

    **Title: EUC EngineerResponsibilities: Perform remote / onsite support to end users on IT products and services Manage hardware / software patching Provides remote / onsite support for IT needs. Provide support for key field service activities in line with customers' requirements. Create and update tickets promptly and accurately. Timely update on incidents...

  • Information Technology – IT End User Computing Specialist

    2 weeks ago

    Singapore SINGAPORE AIRLINES LIMITED Full time

    Roles & ResponsibilitiesThe position entails joining the IT Infrastructure team at SIA Group.Main ResponsibilitiesOversee and upkeep Microsoft services such as Active Directory, Azure AD, Intune, and O365, ensuring optimal and secure operation following cyber security best practices. Collaborate with internal stakeholders and external partners to efficiently...

  • Information Technology

    3 weeks ago

    Singapore Singapore Airlines Limited Full time

    Job Description You will be a member of the team responsible for managing IT Infrastructure and delivering End User Computing (EUC) services to all SIA Group employees.Responsibilities Oversee IT Infrastructure used for delivering End User Computing (EUC) services, which includes authentication and authorisation services, single sign-on, remote access,...

  • End User Computing Engineer

    3 weeks ago

    Singapore Barings Full time

    At Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the interests of our clients.We thank...

  • AVP - EUC Manager - End User Computing

    3 weeks ago

    Singapore STELLAR LINK PARTNERS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Title: AVP, EUC Location: CentralPosition Type: PermanentAbout Us: Our client is a highly respected consulting firm specializing in providing exceptional services to clients within the investment industry. Currently seeking an AVP, EUC ManagerRole Overview: Need to manage and deliver exceptional EUC services.Key...

  • VP / AVP, End User Computing Operations Lead, Future Ready Technology, Technology & Operations

    3 weeks ago

    Singapore DBS Bank Limited Full time

    Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...

  • IT Lead, End-user

    2 weeks ago

    Singapore ITCAN Pte Ltd Full time

    Lead, Manage and provide onsite support Incident and problem resolution of enduser stations Administration and Configuration of enduser devices Enduser device hardening and lockdown Handle laptop Reimaging incidents Moving PCs and Devices within same premises Guide users on data backup and transfer Asset and Resource Management Respond to desktop audit...

  • End User Specialist

    1 week ago

    Singapore Charterhouse SG Full time

    We are working with a leading bank in Asia with global network. As part of their continued growth, Charterhouse has been engaged to search for an End User WorkplaceYou will be working closely with other support team to ensure that they provide timely and effective support to users.You also be responsible in the development of digital workspace and desktop...

  • End User Services Senior Specialist

    2 weeks ago

    Singapore Singtel Group Full time

    At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce...

  • End User Services Senior Specialist

    1 week ago

    Singapore Singtel Group Full time

    At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that...

  • End User Analytics Intern

    3 weeks ago

    Singapore Prudential plc Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

  • Vice President, APAC End User Services Lead

    2 weeks ago

    Singapore BNY Mellon Full time

    Overview At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit...

  • Vice President, APAC End User Services Lead

    1 month ago

    Singapore BNY Mellon Full time

    Overview Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top...

  • End User Services Engineer

    3 weeks ago

    Singapore AMPLIFY HEALTH ASIA PTE. LIMITED Full time

    Do meaningful work with us. Every day.At Amplify Health, we're looking for individuals with ambition, resilience and passion for healthcare, insurance, wellness and digital technology. As a fast-growing business with the ambition of making people and communities across Asia healthier, we have exciting career opportunities available to help us achieve our...

  • IT / Technical Support Engineer (End-user

    3 weeks ago

    Singapore CAREER CONNEX PRIVATE LIMITED Full time

    Industry: Commercial End-User, Technology IndustryLocation: Central area (may be assigned in other location)Schedule: 5-days work weekSkills: IT Support, On-site Technical SupportWe are assisting a number of clients in-search for an IT Support Engineer for an end-user client, Maritime / Vessel Management, Government Agency Industry(Note:This position will be...

  • Desktop Team Lead

    3 weeks ago

    Singapore JOBSTER PRIVATE LTD. Full time

    Lead and manage a team of desktop support technicians, providing guidance, coaching, and mentorship. Set performance goals and objectives for the team, conducting regular performance evaluations and providing constructive feedback. Coordinate and prioritize work assignments, ensuring timely and effective resolution of desktop support requests. Ensure...

  • Senior Executive, End User Services

    1 month ago

    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    This role will be responsible for ensuring smooth operation and support for end-user computing devices and audiovisual (AV) systems across the organization. This individual will play a supporting role in IT and audiovisual (AV) projects, ensuring successful implementation, and delivering high-quality solutions to meet the needs of our clients. The ideal...

  • Head of End User and Production Services

    3 weeks ago

    Singapore Schroders Full time

    Who we're looking forWe are seeking a highly skilled and experienced individual to join our team as the Head of End User and Production Services for the Asia Pacific (APAC) region.This role will be responsible for overseeing the country IT management, and business-facing IT production operations across the region which includes: Service Management Production...