Executive, Order Management
2 weeks ago
Purpose of the position
Manage, monitor and support CSP AMER, SGME and SGMB orders
Main tasks and responsibilities
Order Processing
QSR/CR – Order processing RUP – Order processing SR (SCS) Repair – Order processing Jira – ticketing and processing RUP planner report & RUP monthly billing Basware Invoice checking & review Vendor/Customer Creation Follow-up on open service order Tag/link spreader SN to service order Coordinate shipment/deliveries and shipping documents Support spare-parts warranty claim via Jira & return orders Recharge inter-company, credit note or debit – order processing Monthly timesheetOthers
Support the Senior Manager in achieving departmental and organisational targets Update and maintain work instruction and Standard Operating Procedure Meeting individual and department KPIs and PDP targetsWhat you'll need to succeed
Education
Diploma/University Degree in Business Administration/Supply Chain ManagementExperience
Knowledge of SAP, JIRA, Bromma Select, Basware, Bromma Backyard and Salesforce Knowledge of Microsoft office & G Suite Knowledge of Incoterms and shipping processes Knowledge in Credit termsCompetencies
Decision Making – able to make decision on all daily task & some ad-hoc situation Problem Solving Communication Teamwork Multi-tasking Willing to travel for oversea assignments if needed Communication with colleagues and customers Email writingOthers
Able to handle stress Positive thinking Singaporeans onlyYou will be part of
We offer you an opportunity to put your skills and experience into work and make an impact on our global organisation. You will work with great colleagues from various backgrounds, inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it
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