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Order Processing Supervisor Order entry
3 months ago
Roles & Responsibilities
Position Title: Order Processing Supervisors
Location: Kallang Avenue | Victoria Wholesale Centre
Working Days: Mon - Fri / (Alt Sat)
Working Hours: 8.30am – 6.00pm | 8.30am – 1pm
Salary: $3,200 - $3,500
Responsibilities
- Oversee all aspects of order processing, including order entry, validation, invoicing, and shipping for accuracy and timely execution.
- Collaborate with sales, customer service, and warehouse teams to handle order-related issues like changes, cancellations, or expedited requests.
- Manage daily order processing operations, provide guidance to staff, and ensure quality customer service.
- Monitor staff performance to uphold service quality and efficiency.
- Coordinate across departments for order accuracy and on-time delivery.
- Establish and enforce policies and procedures for order processing.
- Resolve order processing issues, address customer complaints, and maintain updated stock records.
- Generate performance reports, conduct trend analysis, and maintain filing systems.
- Undertake additional projects as assigned by management.
Prerequisites
- Minimum of 2-year relevant experience
- Experience with Sage and supervisory skills preferred
- Proficiency in MS Office applications required
Tell employers what skills you have
- Shipping Documentation
- Sales
- Shipping Processes
- Invoicing
- Order Processing
- Data Entry
- MS Office
- Accurate Data Entry
- Customer Service
- Invoice Processing
- Shipping
- Process Invoices