![Opus IT Services Pte Ltd](https://media.trabajo.org/img/noimg.jpg)
Vip Desktop Engineer
2 weeks ago
The VIP/Desktop Support Engineer responsibilities include:
- To provide VIP support with track record of VIP support minimum more than 3 years of support experience
- As a single point of contact for incident resolution, coordinating with other resolver group to ensure the reported incident are resolved/escalating as required
- Performed Desktop Support services to users
- This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.
- Performs remote troubleshooting and resolution to address various endpoint related issues
- Perform technical escalation to onsite team if unable to resolve remotely
- Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
- Updates Incident records
- Creates and updates work instructions (where necessary)
- Document standards and procedures (where necessary)
Skill Description:
- Desirable : 3 years of Windows 10 and Microsoft Outlook Client
- Clear Spoken & Written English.
- 3 year experience providing desktop support
- Demonstrate knowledge in the support of workstations, and related components
- Experience with desktop operating systems, including Microsoft Windows 10
- Good verbal and written communication skills
- Ability to prioritize effectively and work with a sense of urgency
- Effectively communicates with teammates and managers
Job Types:
Full-time, Permanent, Contract
Salary:
Up to $3,500.00 per month
Benefits:
- Cell phone reimbursement
- Dental insurance
- Health insurance
- Professional development
- Promotion to permanent employee
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Yearly bonus
-
Desktop Engineer
4 weeks ago
Singapore ITCONNECTUS PTE. LTD. Full timeRoles & ResponsibilitiesDesktop Engineer Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use diagnostic tools to...
-
Desktop Engineer
2 months ago
Singapore ITCONNECTUS PTE. LTD. Full timeRoles & ResponsibilitiesDesktop Engineer Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use diagnostic tools to...
-
Desktop Engineer Lead
2 months ago
Singapore ITCONNECTUS PTE. LTD. Full timeRoles & ResponsibilitiesDesktop Engineer Min 1+ years as Desktop Engineer Lead. Handled min 4+ Team members Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide...
-
Desktop Engineer Lead
4 weeks ago
Singapore ITCONNECTUS PTE. LTD. Full timeRoles & ResponsibilitiesDesktop Engineer Min 1+ years as Desktop Engineer Lead. Handled min 4+ Team members Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide...
-
Desktop Engineer Vip Support- Singapore
2 weeks ago
Singapore IntersoftKK Full timeSingaporeExperience:Skills:BackgroundDesktop Support engineer (VIP/Executive Support) providing Break-Fix, fault diagnosis, resolution and installation/deployment of new hardware with in the core campus location.RoleResponsible for day to day support of the highest level Executives in customer location, which includes break/fix support for any and all...
-
Desktop Support Engineer L1
2 months ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesRole:Desktop Support EngineerJob description Install,upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use...
-
Desktop Support Engineer L1
4 weeks ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesRole:Desktop Support EngineerJob description Install,upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use...
-
Desktop Support Engineer
2 weeks ago
Singapore Rapsys Technologies Full timeUse diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software Use tools and methodologies to load, copy and customize operating system configurations for deployment Responsible for tracking hardware and software inventory Familiarize end users on basic software, hardware and peripheral device operation...
-
Desktop Engineer
2 weeks ago
Singapore Rapsys Technologies Full timeSupport Hours and LocationBelow support days and timing is the minimum requirement, if there is a need to perform after office hours or weekend support on project basis time off will be given. Monday to Friday, 8:30am to 6pm. Location: 40 Scotts Rd, Singapore 22823 Employees may be required to travel within Singapore provide IT SupportRoles &...
-
Desktop Support Engineer
2 weeks ago
Singapore Rapsys Technologies Full timeJD:Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office路 Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software路 Use tools and methodologies to load, copy and customize operating system configurations for deployment路 Responsible for tracking...
-
Desktop Engineer
2 weeks ago
Singapore EXASOFT PTE. LTD. Full timeResponsibilities: Setup and maintenance of desktops, laptops, audiovisual devices, infra devices, printers, peripherals, and mobile devices. Windows and Apple platforms. Escalate and work with third level support/ third party vendor on resolution of problem when necessary. Maintain Data Center environmental and monitoring equipment. Support for a wide range...
-
Desktop Support
1 month ago
Singapore NTT SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesJob SummaryThe Managed Services Cross Technology Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing...
-
Desktop Support
4 weeks ago
Singapore NTT SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesJob SummaryThe Managed Services Cross Technology Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing...
-
Deskside/Desktop Support Engineer
2 weeks ago
Singapore ENNOVATEZ PTE. LTD. Full timeDeskside/Desktop Support EngineerWe are currently seeking both junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.Roles & Responsibilities:Provide level 2 End User Computing support and proficient in Windows OSEffective Hardware and software troubleshooting skills for...
-
Desktop Support Team Lead
3 months ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesInstall, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office路 Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers路 Provide user data and application recovery路 Use diagnostic tools to troubleshoot...
-
Desktop Support Engineer(Contract)
4 weeks ago
Singapore NTT SINGAPORE PTE. LTD. Full timeRoles & Responsibilities IT technical support and operations services. Troubleshooting Laptop/Desktop, email, software Issues. Provide a helpdesk service for users enquiries and technical issue reporting on system usage, through phone and emails. For Technical issues, make assessment if it can be resolved with the level of system access provided....
-
Desktop Engineer
4 weeks ago
Singapore MATRIX PROCESS AUTOMATION PTE. LTD. Full timeRoles & ResponsibilitiesRequirementTo provide accessible, timely, effective, efficient and professional quality service to resolve problems and to achieve customer’ expectation.Polite and professional in handling all calls, email queries and requests.Log all reported incidents using the incident ticketing tool.Provide first level support to troubleshoot...
-
Desktop Engineer
3 months ago
Singapore MATRIX PROCESS AUTOMATION PTE. LTD. Full timeRoles & ResponsibilitiesRequirementTo provide accessible, timely, effective, efficient and professional quality service to resolve problems and to achieve customer’ expectation.Polite and professional in handling all calls, email queries and requests.Log all reported incidents using the incident ticketing tool.Provide first level support to troubleshoot...
-
Desktop Engineer
2 weeks ago
Singapore JOBSTER PRIVATE LTD. Full timeRole: Desktop Engineer**Duration: Renewable 1 year contractDesktop Engineer Performed Desktop Support services to users This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations. Perform imaging/reimaging Perform asset...
-
desktop engineer
2 weeks ago
Singapore RAPID SYSTEMZ PTE. LTD. Full timeRoles & ResponsibilitiesJD for Desktop EngineerJob Description:•Installation/configuration of OS, Messaging Clients for desktop pc/notebook • Installation/configuration of applications such as Adobe Acrobat, in house applications, office productivity • Installation /configuration of accessories, peripherals and mobile devices • Troubleshoot and...