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Deskside/Desktop Support Engineer
1 week ago
Deskside/Desktop Support Engineer
We are currently seeking both junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.
Roles & Responsibilities:
- Provide level 2 End User Computing support and proficient in Windows OS
- Effective Hardware and software troubleshooting skills for PC
- Perform break fix and IMAC support for end user deskside equipment
- Basic troubleshooting skills for IOS and android devices
- Responsible for asset and peripherals inventory management
- Knowledge of meeting room and AV equipment
- Offer smart hands support for networks and servers
- Familiarity with Service Desk ticketing systems and processes
- Offer VIP support
- Ability to provide off-hours support and perform ad hoc duties as required
Job Requirement:
- Diploma/Bachelor's degree in computer science / information technology or related field
- Demonstrated work experience as a desktop support engineer or support technician
- Minimum of 3 years of IT deskside support experience for junior positions
- At least 6 years of IT deskside support experience for senior positions
- Strong team player
- Exceptional interpersonal skills
- Customer-focused with a commitment to service excellence
- Strong problem-solving and multitasking abilities
- Effective verbal and written communication skills for collaboration with other teams
- Working location: East, Singapore
If you are interested, kindly share your interest with us.
Do you know someone looking to advance in their career? Refer them to Ennovatez.
Your skills:- Troubleshooting
- Hardware
- Outsourcing
- Interpersonal Skills
- Multitasking Skills
- VIP
- Information Technology
- Ticketing Systems
- Inventory Management
- Windows OS
- Service Desk
- AV
- Team Player
- Service Excellence
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