![Thatz International Pte Ltd](https://media.trabajo.org/img/noimg.jpg)
IT Deskside Support
2 weeks ago
We are helping
Thatz International Pte Ltd to identify suitable talents to help them to grow their business in the new norm.
Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business.
Who we are
Our
DELIVERIES:
- Quality
- Speed
- Technology
- Right Pricing
- User eXperience
Our
CORE VALUES:
- Integrity
- System
- Consistency
- Forward Looking
- Humanity, and
- Environmental Friendly
IT Deskside Support (on Rotating Shift)
Job Title:
IT Deskside Support (on Rotating Shift)
Work Location:
Jurong Lake, Singapore
About the Job
The :
IT Deskside Support will be in supporting Incident and Request operation on a 24x7 shift rotation basis.
Primary Responsibilities:
- Handle computer hardware and software incident and request.
- Follows established guidelines for processing or escalating an incident and request.
- Provides technical advice and support on the use of computer hardware and software.
- Responsible for the installation of computer hardware and peripheral components such as monitors, keyboard, printers and scanners on user's premises.
- Investigate and research solutions for PC hardware and software problems.
- Participate on Desk Side related project.
- Adhere to attendance guidelines of the job and to departmental and company policies.
- Any other duties as required by the company.
Job Requirements:
- Diploma in Information Technology or equivalent in relevant discipline.
- Minimum 1 year experience in PC, hardware and software support.
- Able to work in 24 X 7 shift rotation.
- Experience in troubleshooting and managing Win7, MS Office, MS Outlook, MS Active Directory, Mac OS, VDI client, VPN client, Smart phone iOS / Android, basic networking, POS, scanner, printer, and other attached peripherals.
- Ability to perform PC hardware and software troubleshooting with experience in the use of diagnostic programs and tools.
- Experience in Incident and Request Management system.
- Experience in ITIL operating environment is a plus.
- Good customer service and communication skills.
- Ability to manage projects and provide status updates on weekly/ monthly basis.
ARE YOU THATZ ONE?
Get in touch
- Prepare your updated resume (please include your notice period, current salary package with full breakdown such as base, incentives, annual wage supplement, etc.), and expected package.
Please note that your response to this job advertisement and communications with us according to this job advertisement will constitute an informed consent by you to the collection, usage, and/or disclosure of your personal data by Thatz Resources Pte Ltd and her customers to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act.
Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and get rewarded.
Connect with us on Instagram, Facebook, and more to stay updated on our latest offerings, industry insights, and exciting announcements.
- STAY SAFE AND HEALTHY TAKE CARE_
Job Types:
Full-time, Contract
Contract length: 36 months
Pay:
$3, $4,000.00 per month
Benefits:
- Health insurance
Schedule:
- Monday to Friday
Work Location:
In person
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