Senior Deskside Support Engineer

2 weeks ago

Singapore ENNOVATEZ PTE. LTD. Full time
Roles & Responsibilities

Senior Deskside Support Engineer (VIP Support)

We are looking for experienced full-time senior deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.


Job Responsibilities & Requirement:

Primary

  • Providing level 2 End User Computing support for VIP users both onsite and remote
  • Well verse in Windows OS and MS office applications.
  • Good Hardware and software troubleshooting skills for PC.
  • Break fix and IMAC support for end user deskside equipment
  • Basic troubleshooting skills for MAC, IOS, and android devices.
  • Handles asset and peripherals inventory management.
  • Meeting room and AV equipment knowledge.
  • Provide smart hands support for networks and servers
  • Familiar with Service Desk ticketing systems and process.
  • Able to support off hours or require to perform ad hoc duties as and when needed


Job Requirement:

  • Diploma/Bachelor’s degree in computer science / information technology or relevant field.
  • With more than 6 years of IT deskside support and solid experiences in providing VIP support both onsite and remote
  • A good team player.
  • Confidence with excellent interpersonal skills.
  • Customer centric and focus on service excellence.
  • Excellent problem-solving and multitasking skills.
  • Good verbal and written English communication skills and ability to interact with other teams.


It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at yenpeng@ennovatez.com


Tell employers what skills you have

MES
Mac
Troubleshooting
Written English
Hardware
Interpersonal Skills
Multitasking Skills
Information Technology
Machine Tools
Ticketing Systems
Windows OS
Service Desk
Customer Management
Team Player
WinCC

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