![INGERSOLL-RAND SINGAPORE ENTERPRISES PTE. LTD.](https://media.trabajo.org/img/noimg.jpg)
Technical Support Manager
2 weeks ago
Responsibilities:
- Support the Business Unit's compression system product which includes Centrifugal Compressor, Rotary Compressor, Dryer, Blower etc.
- Provide technical support for Field service team for the region in solving field issues, including machine commissioning.
- Collect data and information from Field and raising product issue tickets in RMS system.
- Attend RMS review meeting to support improvement.
- Administrate the warranty claim for all products
- Centrifugal, Rotary, Blower, Vacuum, Dryer etc.
- Conduct training and coaching to the service technician for Centrifugal, Rotary and Air system accessories product.
- Prepare the technical experience/Bulletin document etc. to share with technician.
- Provide parts identification and specification.
- Sustain Career Road Map in Developing Tech/Engineer Technical skill for Direct and Business partner
- Uphold and maintain IR Safety policy in the Region
- Prepare the training material and conduct technical training and coaching.
Requirements:
- Degree in Mechanical Engineering or related.
- 5+ years' of experience in technical work environment with air compressors or rotating equipment.
- Ability to work effectively while acting on own initiative with mínimal supervision.
- Effective communication skills, both written and verbal.
- Able to travel to support South Asia Region
- Strong Interpersonal Skills, with ability to influence others at different levels.
- Selfmotivation and ability to make and defend complex decisions.
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