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Call Centre Agent

3 months ago

Singapore Capzen Technologies Full time

Below is the JD

  • Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
  • Ability to understand customers' needs and provide appropriate solutions and attention
  • Identify crosssell opportunities during customer interaction
  • Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
  • Solicit customers' feedback and identify problem trends for improvement actions
Contract length: 12 months

Salary:
Up to $3,800.00 per month

Benefits:

  • Health insurance

Education:

  • GCE 'O' Level or GCE 'N' Level (preferred)

Experience:

  • Call center (preferred)

Shift availability:

  • Day Shift (preferred)
  • Night Shift (preferred)