Full-Time Call Centre Team Leader

Roles & ResponsibilitiesResponsibilities: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties and shift where necessary Any other ad-hoc tasks that may be...

Job SummaryWe are seeking a highly skilled and experienced Call Centre Team Manager to join our team at Talentvis Singapore Pte. Ltd. The successful candidate will be responsible for coaching and training team members, reviewing calls, and liaising with other departments. If you have a strong background in customer service and team management, we encourage...

Job SummaryTalentVis Singapore Pte. Ltd. is seeking a highly skilled and experienced Call Centre Team Manager to join our team. As a key member of our customer service team, you will be responsible for leading and guiding a team of customer service representatives to deliver exceptional service to our clients.Key ResponsibilitiesCoaching and training team...

{"Roles & Responsibilities": "Key ResponsibilitiesAs a Call Centre Team Leader at CONNECT CENTRE PTE. LTD., you will be responsible for:Managing a team of agents and overseeing Call Centre operations Handling customer complaints and implementing service recovery strategies Recruiting, training, and developing agents to enhance their skills and performance...

Job Number 24121134 Job Category Rooms & Guest Services Operations Location W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Answer, record, and process all guest calls, requests, questions, or concerns....

Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

Job Title: Call Centre SupervisorWe are seeking a highly skilled and experienced Call Centre Supervisor to join our team at PERSOLKELLY SINGAPORE PTE. LTD.Job Summary:The successful candidate will be responsible for leading a team of Survey Experience Officers to achieve Key Performance Indicators (KPIs). This includes conducting survey interviews via...

Job Title: Senior / Service Team Leader, Group Contact CentreAs a key member of the Group Contact Centre team at National University Health System PTE. LTD., the Senior / Service Team Leader plays a pivotal role in ensuring seamless operational efficiency and customer satisfaction in the provision of Contact Centre services.The ideal candidate will report to...

Job SummaryWe are seeking a skilled Call Centre Executive to join our team at Recruit Express Pte Ltd. As a key member of our customer service team, you will be responsible for providing high-quality support to our clients, resolving issues, and ensuring exceptional customer experiences.Key Responsibilities• Provide timely and effective support to clients...

Job Title: Call Centre TrainerAt TELE-CENTRE SERVICES PTE LTD, we are seeking a highly skilled Call Centre Trainer to join our team. As a Call Centre Trainer, you will be responsible for conducting training sessions for new staff on product knowledge, quality audits, and internal quality standards.Key Responsibilities:Develop and deliver training programs to...

Job Title: Contact Centre Team LeaderWe are seeking a highly skilled and experienced Contact Centre Team Leader to join our team at AGAPE CP HOLDINGS PTE. LTD.Key Responsibilities:Manage the performance and service quality of the Contact Centre Operations (CSO).Ensure that all CSO under the Team Leader's supervision are well-trained and equipped to provide...

Job Title: Call Centre TrainerAt TELE-CENTRE SERVICES PTE LTD, we are seeking a highly skilled Call Centre Trainer to join our team. As a Call Centre Trainer, you will be responsible for conducting training sessions for new staff on product knowledge, performing quality audits, and aligning internal quality standards with industry benchmarks.Key...

Job Title: Contact Centre Team LeaderWe are seeking a highly skilled and experienced Contact Centre Team Leader to join our team at AGAPE CP HOLDINGS PTE. LTD.Key Responsibilities:Manage the performance and service quality of the Contact Centre Operations (CSO).Ensure that all CSO under your supervision are well-trained and equipped to provide accurate and...

Job SummaryWe are seeking a skilled Call Centre Executive to join our team at Recruit Express Pte Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, resolving issues, and ensuring a positive experience for all interactions.Key Responsibilities• Provide high-quality support to clients...

Roles & ResponsibilitiesCall Centre / Up to $2400 + VB + OTRESPONSIBILITIES:1. Handle phone calls from customers2. Make an appointment for customers for servicing or repair3. Assist with service advisors on call centre matters.4. Perform active calling to customers to remind customers on the service due and to propose a scheduled appointment5. Responsible to...

Job SummaryWe are seeking a highly skilled and experienced Call Centre Team Lead to join our team at PERSOLKELLY SINGAPORE PTE. LTD. The successful candidate will be responsible for leading a team of Survey Experience Officers to achieve key performance indicators (KPIs) and ensuring the successful completion of projects.Key ResponsibilitiesTeam Leadership:...

Job SummaryWe are seeking a skilled Call Centre Executive to join our team at Recruit Express Pte Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through phone calls and emails.Key Responsibilities• Respond to customer inquiries and requests in a professional and timely manner•...

Job SummaryWe are seeking a skilled Call Centre Executive to join our team at Recruit Express Pte Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through phone calls and emails.Key Responsibilities• Respond to customer inquiries and requests in a professional and timely manner.•...

Roles & ResponsibilitiesCall Centre Officer/ Up to $2,400 + Attractive Bonus Benefits: Basic Salary up to $2,400 with yearly increment based on performance. Working days: 5.25 days per week Working Hours: Mondays to Fridays: 0800hrs to 1730hrs | Saturday (Alternate): 0800hrs to 1200hrs Our client emphasises on good career progression and providing our...

Job Title: Call Centre RepresentativeWe are seeking a highly motivated and customer-focused Call Centre Representative to join our team at D L RESOURCES PTE LTD.Job Summary:The successful candidate will be responsible for providing exceptional customer service to our clients through inbound call handling, ensuring that all customer inquiries and requests are...