Call Centre Team Lead

Job Title: Call Centre SupervisorWe are seeking a highly skilled and experienced Call Centre Supervisor to join our team at PERSOLKELLY SINGAPORE PTE. LTD.Job Summary:The successful candidate will be responsible for leading a team of Survey Experience Officers to achieve Key Performance Indicators (KPIs). This includes conducting survey interviews via...

Roles & ResponsibilitiesResponsibilities: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties and shift where necessary Any other ad-hoc tasks that may be...

{"Roles & Responsibilities": "Key ResponsibilitiesAs a Call Centre Team Leader at CONNECT CENTRE PTE. LTD., you will be responsible for:Managing a team of agents and overseeing Call Centre operations Handling customer complaints and implementing service recovery strategies Recruiting, training, and developing agents to enhance their skills and performance...

Job Title: Call Centre TrainerAt TELE-CENTRE SERVICES PTE LTD, we are seeking a highly skilled Call Centre Trainer to join our team. As a Call Centre Trainer, you will be responsible for conducting training sessions for new staff on product knowledge, quality audits, and internal quality standards.Key Responsibilities:Develop and deliver training programs to...

Job Title: Call Centre TrainerAt TELE-CENTRE SERVICES PTE LTD, we are seeking a highly skilled Call Centre Trainer to join our team. As a Call Centre Trainer, you will be responsible for conducting training sessions for new staff on product knowledge, performing quality audits, and aligning internal quality standards with industry benchmarks.Key...

Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

Job SummaryWe are seeking a skilled Call Centre Executive to join our team at Recruit Express Pte Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, resolving issues, and ensuring a positive experience for all interactions.Key Responsibilities• Provide high-quality support to clients...

Job SummaryWe are seeking a skilled Call Centre Executive to join our team at Recruit Express Pte Ltd. As a key member of our customer service team, you will be responsible for providing high-quality support to our clients, resolving issues, and ensuring exceptional customer experiences.Key Responsibilities• Provide timely and effective support to clients...

Job SummaryWe are seeking a highly skilled Call Centre Team Manager to join our team at Talentvis Singapore Pte. Ltd. The successful candidate will be responsible for coaching and training team members, reviewing calls, and liaising with other departments. If you have a strong background in customer service and team management, we encourage you to apply.Key...

Job Title: Call Centre RepresentativeWe are seeking a highly motivated and customer-focused Call Centre Representative to join our team at D L RESOURCES PTE LTD.Job Summary:The successful candidate will be responsible for providing exceptional customer service to our clients through inbound call handling, ensuring that all customer inquiries and requests are...

Job SummaryWe are seeking a highly skilled and experienced Call Centre Team Manager to join our team at Talentvis Singapore Pte. Ltd. The successful candidate will be responsible for coaching and training team members, reviewing calls, and liaising with other departments. If you have a strong background in customer service and team management, we encourage...

Roles & ResponsibilitiesCall Centre / Up to $2400 + VB + OTRESPONSIBILITIES:1. Handle phone calls from customers2. Make an appointment for customers for servicing or repair3. Assist with service advisors on call centre matters.4. Perform active calling to customers to remind customers on the service due and to propose a scheduled appointment5. Responsible to...

Job SummaryTalentVis Singapore Pte. Ltd. is seeking a highly skilled and experienced Call Centre Team Manager to join our team. As a key member of our customer service team, you will be responsible for leading and guiding a team of customer service representatives to deliver exceptional service to our clients.Key ResponsibilitiesCoaching and training team...

Job SummaryWe are seeking a skilled Call Centre Executive to join our team at Recruit Express Pte Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through phone calls and emails.Key Responsibilities• Respond to customer inquiries and requests in a professional and timely manner•...

Job SummaryWe are seeking a skilled Call Centre Executive to join our team at Recruit Express Pte Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through phone calls and emails.Key Responsibilities• Respond to customer inquiries and requests in a professional and timely manner.•...

Roles & ResponsibilitiesReports to Contact Centre Team Lead Handle customer service hotline and provide first level of supports from OMNI Channels Resolve customer queries efficiently and escalate problems/issues promptly. Follow Standard operating procedures closely. Work as a team and ensure that the contact centre service level is metDiploma / NITEC / GCE...

Job SummaryPremium Automobiles Pte Ltd is seeking a highly skilled and customer-focused Call Centre Officer to join our team. As a Call Centre Officer, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our valued customers.Key ResponsibilitiesCustomer Service: Handle phone calls from customers in...

Roles & ResponsibilitiesLocation: Ang Mo KioReports to: Contact Centre Team LeadResponsibilities: Reports to Contact Centre Team Lead Handle customer service hotline and provide first level of supports from OMNI Channels Resolve customer queries efficiently and escalate problems/issues promptly. Follow Standard operating procedures closely. Work...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM...

Roles & Responsibilities Location: Ang Mo Kio Reports to: Contact Centre Team Lead Responsibilities: Reports to Contact Centre Team Lead Handle customer service hotline and provide first level of supports from OMNI Channels Resolve customer queries efficiently and escalate problems/issues promptly. Follow Standard operating procedures...