Call Centre Officer

1 day ago


Singapore SEARCH INDEX PTE. LTD. Full time
Roles & Responsibilities

  • Call Centre / Customer Service Experience
  • No Exp Are Welcome To Apply
  • Office Hour / 5 Days Work Week (including weekends)
  • CBD (Near to MRT)

Responsibilities

  • Attend to enquiries via hotline or other channel eg email
  • Handle inbound and outbound calls, and sometimes email
  • Proper recording of conversation with customer in the CRM system
  • Achieve / Exceed individual and team KPIs set by the management
  • Maintain a positive and helpful approach in interactions with all customers
  • Any other related ad-hoc duties as assigned

Requirements:

  • Possess Call Centre / Customer Service experience
  • No experience are welcome to apply & training will be provided
  • Good communications and interpersonal skills
  • Customer service oriented
  • Good team player
  • Able to work independently with minimal supervision
  • Able to work on weekends (Will have some weekends off)

Other Information:

  • Working Hour: Office Hour / 5 Day Work Week (including weekends)
  • Location: CBD
  • Salary: Up to $3100/mth + OT + AWS + VB

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:


• Reason for leaving each past & current employment

• Salary drawn for each past & current employment

• Expected Salary

• Earliest availability date


We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.


Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076


Tell employers what skills you have

Product Knowledge
CRM
Customer relations management
Customer Service Oriented
inbound calls
Contact Centre
call centre
Customer Experience
Interpersonal Skills
Contact Centers
Customer Care
Ticketing Systems
Outbound calls
Service Desk
Email
Customer Service
Case Management
Customer Relations
Able To Work Independently
Call Center
  • Call Centre Officer

    15 hours ago


    Singapore PREMIUM AUTOMOBILES PTE LTD Full time

    Job SummaryPremium Automobiles Pte Ltd is seeking a highly skilled and customer-focused Call Centre Officer to join our team. As a Call Centre Officer, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our valued customers.Key ResponsibilitiesCustomer Service: Handle phone calls from customers in...


  • Singapore RECRUIT NOW SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesCall Centre Officer/ Up to $2,400 + Attractive Bonus Benefits: Basic Salary up to $2,400 with yearly increment based on performance. Working days: 5.25 days per week Working Hours: Mondays to Fridays: 0800hrs to 1730hrs | Saturday (Alternate): 0800hrs to 1200hrs Our client emphasises on good career progression and providing our...


  • Singapore CONNECT CENTRE PTE. LTD. Full time

    {"Roles & Responsibilities": "Key ResponsibilitiesAs a Call Centre Team Leader at CONNECT CENTRE PTE. LTD., you will be responsible for:Managing a team of agents and overseeing Call Centre operations Handling customer complaints and implementing service recovery strategies Recruiting, training, and developing agents to enhance their skills and performance...


  • Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Job Title: Call Centre TrainerAt TELE-CENTRE SERVICES PTE LTD, we are seeking a highly skilled Call Centre Trainer to join our team. As a Call Centre Trainer, you will be responsible for conducting training sessions for new staff on product knowledge, quality audits, and internal quality standards.Key Responsibilities:Develop and deliver training programs to...

  • Call Centre Officer

    2 months ago


    Singapore JointHire Singapore Pte Ltd Full time

    Job Title: Call Centre OfficerIndustry: Electrical & ElectronicsSalary: SGD 2000 - 2500Location: South East, SingaporeAbout Company:Our client is responsible for the sales and marketing of consumer electronics and home appliances in Singapore.Job Description:- Monitor the service quality to ensure customer / experience / service quality meet the standard.-...


  • Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

  • Call Centre Officer

    3 months ago


    Singapore Aeon Search Consulting Pte Ltd Full time

    Call Centre Officer / Braddell / Up to $3k • Demonstrates effective, clear and professional written communication to customers• Provides prompt and efficient service to users including appropriate escalation of any issues.• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.• Actively...

  • Call Centre Officer

    3 months ago


    Singapore Aeon Search Consulting Pte Ltd Full time

    Call Centre Officer / Braddell / Up to $3k• Demonstrates effective, clear and professional written communication to customers• Provides prompt and efficient service to users including appropriate escalation of any issues.• Maintains acceptable performance metrics such as quality, productivity, first contact resolution, and attendance.• Actively seek...


  • Singapore CONNECT CENTRE PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties and shift where necessary Any other ad-hoc tasks that may be...


  • Singapore PREMIUM AUTOMOBILES PTE LTD Full time

    Roles & ResponsibilitiesWorking Location: 55 Ubi Road 1 Singapore 408699Salary Range: Basic $2,000 to $2,400 + OTWorking Hours:Mondays - Friday | 0800hrs to 1730hrsAlt Sat| 0800hrs to 1200hrsWorking days: 5.25 days per weekRest Day: Every SundayJob Responsibilities:• Handle phone calls from customers• Make appointment for customers for servicing•...

  • Call Centre Officer

    2 months ago


    Singapore RMA CONTRACTS PTE. LTD. Full time

    Job DescriptionHandle customers' enquiries (not limited to phone calls, email, live chat, instant messaging)Manage protocols (such as fire & emergency messages)Liaise with other department enquiries and requestsManage customers' feedbackMake accurate data entry to the CRM System and maintain records.Participate in trainings, tests and audits when...


  • Singapore OAKTREE CONSULTING Full time

    Roles & ResponsibilitiesLocation: Ang Mo KioReports to: Contact Centre Team LeadResponsibilities: Reports to Contact Centre Team Lead Handle customer service hotline and provide first level of supports from OMNI Channels Resolve customer queries efficiently and escalate problems/issues promptly. Follow Standard operating procedures closely. Work...

  • Call Centre Officer

    2 months ago


    Singapore PERSOLKELLY Singapore Full time

    Job Summary:Looking for a driven individual who likes to pursue a career with a leading financial services group in Asia with a presence in 18 markets. Being one of Asia's Safest Banks and voted "World's Best Bank" in 2021. Focusing only build lasting relationships with their customers but also positively impacting the communities. In this position, you'll...

  • Call Centre Officer

    4 months ago


    Singapore PERSOLKELLY Singapore Full time

    Job Summary:Looking for a driven individual who likes to pursue a career with a leading financial services group in Asia with a presence in 18 markets. Being one of Asia's Safest Banks and voted "World's Best Bank" in 2021. Focusing only build lasting relationships with their customers but also positively impacting the communities. In this position, you'll...


  • Singapore SEARCH INDEX PTE. LTD. Full time

    Roles & Responsibilities Call Centre / Customer Service Exp No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system ...


  • Singapore SEARCH INDEX PTE. LTD. Full time

    Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM...

  • Call Centre Officer

    4 months ago


    Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full time

    Position: Customer Service Associate, Call CentreSalary: $2,200 - $2,800 + Shift Allowance + AWS + Variable BonusLocation: North, WestJob HighlightsAttractive Staff Benefits.Attractive salary commensurate with work experience.Good prospect for career advancement.Responsibilities:Deliver excellent customer service to callers by understanding caller's...


  • Singapore HMI MEDICAL CENTRE PTE. LTD. Full time

    Roles & ResponsibilitiesA Specialist Medical Centre is looking for multiple temp admin assistants to support in data entry, responding to emails, phone calls, and other administrative duties.Requirements: Tech-savvy, has good email etiquette. Can commit for 3 to 6 months. Office Hours, Weekdays. Hourly rates. Students on holidays are welcome to apply. ...

  • Call Centre Associate

    2 months ago


    Singapore JOBSTUDIO PTE. LTD. Full time

    Call Centre Associate (Office Hours) FAST SHORTLISTING APPLY NOW Job Scope Attend to incoming calls enquires General Admin dutiesOther ad hoc dutiesAPPLY NOW Via Whatsapp/ Tele WA@ 8xxxxxxx/ Tele @Sg_jobstudio Join Temp Jobs @ Jobstudio for the latest Updates We regret to inform only shortlisted candidates will be notified. "JOBSTUDIO WILL NOT SOLICT ANY...

  • Call Centre

    1 day ago


    Singapore RECRUIT NOW SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesCall Centre / Up to $2400 + VB + OTRESPONSIBILITIES:1. Handle phone calls from customers2. Make an appointment for customers for servicing or repair3. Assist with service advisors on call centre matters.4. Perform active calling to customers to remind customers on the service due and to propose a scheduled appointment5. Responsible to...