Call Centre Training Specialist
1 week ago
At TELE-CENTRE SERVICES PTE LTD, we are seeking a highly skilled Call Centre Trainer to join our team. As a Call Centre Trainer, you will be responsible for conducting training sessions for new staff on product knowledge, performing quality audits, and aligning internal quality standards with industry benchmarks.
Key Responsibilities:- Develop and deliver training programs to enhance staff knowledge and skills
- Conduct quality audits to ensure compliance with industry standards
- Collaborate with business units to design and implement quality processes
- Analyze data to identify areas for improvement and recommend changes
- Administer customer feedback procedures and conduct internal quality audits
- At least 3 years of experience in customer service or call centre environment
- Strong communication and interpersonal skills
- Experience in quality assurance or similar capacity
- Candidate with ACTA/ACLP will be an added advantage
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for customer service, we encourage you to apply for this exciting opportunity.
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Call Centre Training Specialist
2 weeks ago
Singapore TELE-CENTRE SERVICES PTE LTD Full timeJob Title: Call Centre TrainerAt TELE-CENTRE SERVICES PTE LTD, we are seeking a highly skilled Call Centre Trainer to join our team. As a Call Centre Trainer, you will be responsible for conducting training sessions for new staff on product knowledge, quality audits, and internal quality standards.Key Responsibilities:Develop and deliver training programs to...
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Call Centre Trainer
2 weeks ago
Singapore TELE-CENTRE SERVICES PTE LTD Full timeRoles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...
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Call Centre Operations Manager
2 weeks ago
Singapore CONNECT CENTRE PTE. LTD. Full time{"Roles & Responsibilities": "Key ResponsibilitiesAs a Call Centre Team Leader at CONNECT CENTRE PTE. LTD., you will be responsible for:Managing a team of agents and overseeing Call Centre operations Handling customer complaints and implementing service recovery strategies Recruiting, training, and developing agents to enhance their skills and performance...
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Call Centre Team Leader
2 weeks ago
Singapore CONNECT CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties and shift where necessary Any other ad-hoc tasks that may be...
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Training Centre Director
2 weeks ago
Singapore EON CONSULTING & TRAINING PTE. LTD. Full timeAbout EON Consulting & Training Pte. Ltd.EON Consulting & Training Pte. Ltd. is a reputable training organization established in 1996. We have a strong track record of providing high-quality training programs to professionals, managers, and executives (PMEs) in Singapore. Our team of experienced Adult Educators/Trainers are industry practitioners who are...
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Training Centre Manager
2 months ago
Singapore EON CONSULTING & TRAINING PTE. LTD. Full timeRoles & ResponsibilitiesEON has been established since 1996. We have helped professionals, managers and executives (PMEs) in Singapore to catalyse their career development by providing quality training programmes. We have formed partnerships with large organisations who have entrusted the training and development of their PMEs to our programmes. Our Adult...
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Temp Admin Assistant
2 weeks ago
Singapore HMI MEDICAL CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesA Specialist Medical Centre is looking for multiple temp admin assistants to support in data entry, responding to emails, phone calls, and other administrative duties.Requirements: Tech-savvy, has good email etiquette. Can commit for 3 to 6 months. Office Hours, Weekdays. Hourly rates. Students on holidays are welcome to apply. ...
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Radiographer Specialist
1 week ago
Singapore PRECIOUS SPECIALIST CENTRE PTE. LTD. Full timeJob Title: RadiographerAt Precious Specialist Centre PTE. LTD., we are seeking a highly skilled and experienced Radiographer to join our team. As a Radiographer, you will play a critical role in delivering high-quality diagnostic imaging services to our patients.Key Responsibilities:Conduct MRI examinations with precision and accuracyCollaborate with the...
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Call Centre Representative
7 days ago
Singapore D L RESOURCES PTE LTD Full timeJob Title: Call Centre RepresentativeWe are seeking a highly motivated and customer-focused Call Centre Representative to join our team at D L RESOURCES PTE LTD.Job Summary:The successful candidate will be responsible for providing exceptional customer service to our clients through inbound call handling, ensuring that all customer inquiries and requests are...
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Nurse Specialist
2 weeks ago
Singapore PRECIOUS SPECIALIST CENTRE PTE. LTD. Full time{"Roles & Responsibilities": "At Precious Specialist Centre PTE. LTD., we are seeking a highly skilled and dedicated Nurse Specialist to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and contributing to the development of our clinical services.Key Responsibilities:* Participate in action...
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IT Training Specialist
2 weeks ago
Singapore AUTISM RESOURCE CENTRE (SINGAPORE) Full timeAbout the RoleWe are seeking a highly skilled and passionate IT Training Specialist to join our team at the Autism Resource Centre (Singapore). As a key member of our IT & Design Academy, you will play a crucial role in delivering high-quality ICT training courses to our students, educators, and staff.Key ResponsibilitiesCourse Development and Delivery:...
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Call Centre
2 weeks ago
Singapore RECRUIT NOW SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesCall Centre / Up to $2400 + VB + OTRESPONSIBILITIES:1. Handle phone calls from customers2. Make an appointment for customers for servicing or repair3. Assist with service advisors on call centre matters.4. Perform active calling to customers to remind customers on the service due and to propose a scheduled appointment5. Responsible to...
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Senior Call Centre Executive
1 week ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeJob Title: Senior Call Centre ExecutiveWe are seeking a highly skilled and experienced Senior Call Centre Executive to join our team at PERSOLKELLY SINGAPORE PTE. LTD.Job Summary:The successful candidate will be responsible for providing exceptional customer service, handling mailbox enquiries, and resolving customer issues via email communication and...
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Call Centre Specialist
3 weeks ago
Singapore JointHire Singapore Pte Ltd Full timeJob Title: Call Centre OfficerIndustry: Electrical and ElectronicsSalary: SGDLocation: South East, SingaporeAbout Company:Our client is a leading provider of consumer electronics and home appliances in Singapore, responsible for sales and marketing.Job Description:Key Responsibilities:Monitor service quality to ensure customer experience meets...
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Call Centre Officer
2 weeks ago
Singapore SEARCH INDEX PTE. LTD. Full timeRoles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM...
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Call Centre Senior Executive
2 weeks ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Call Centre Executive to join our team at PERSOLKELLY SINGAPORE PTE. LTD. The successful candidate will be responsible for providing exceptional customer service, handling mailbox enquiries, and resolving customer issues in a timely and professional manner.Key ResponsibilitiesCustomer...
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Call Centre Executive
1 week ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob SummaryWe are seeking a skilled Call Centre Executive to join our team at Recruit Express Pte Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through phone calls and emails.Key Responsibilities• Respond to customer inquiries and requests in a professional and timely manner•...
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Call Centre Executive
2 weeks ago
Singapore RECRUIT EXPRESS PTE LTD Full timeJob SummaryWe are seeking a skilled Call Centre Executive to join our team at Recruit Express Pte Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through phone calls and emails.Key Responsibilities• Respond to customer inquiries and requests in a professional and timely manner.•...
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Diagnostic Imaging Specialist
2 weeks ago
Singapore PRECIOUS SPECIALIST CENTRE PTE. LTD. Full timeDiagnostic Imaging SpecialistAt PRECIOUS SPECIALIST CENTRE PTE. LTD., we are seeking a highly skilled Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for conducting ultrasonography examinations and providing sonography services to patients. You will also be part of the general diagnostic imaging...
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Nurse Specialist
1 week ago
Singapore PRECIOUS SPECIALIST CENTRE PTE. LTD. Full timeJob Title: Staff NurseWe are seeking a highly motivated and experienced Staff Nurse to join our team at Precious Specialist Centre PTE. LTD.Roles & ResponsibilitiesDevelop and implement action plans to enhance employee engagement and maximize employee performance.Act as a liaison between patients and doctors to ensure clear and accurate medical...