Call Centre Senior Executive

Job Title: Senior Call Centre ExecutiveWe are seeking a highly skilled and experienced Senior Call Centre Executive to join our team at PERSOLKELLY SINGAPORE PTE. LTD.Job Summary:The successful candidate will be responsible for providing exceptional customer service, handling mailbox enquiries, and resolving customer issues via email communication and...

Job SummaryWe are seeking a skilled Call Centre Executive to join our team at Recruit Express Pte Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through phone calls and emails.Key Responsibilities• Respond to customer inquiries and requests in a professional and timely manner•...

Job SummaryWe are seeking a skilled Call Centre Executive to join our team at Recruit Express Pte Ltd. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through phone calls and emails.Key Responsibilities• Respond to customer inquiries and requests in a professional and timely manner.•...

{"Roles & Responsibilities": "Key ResponsibilitiesAs a Call Centre Team Leader at CONNECT CENTRE PTE. LTD., you will be responsible for:Managing a team of agents and overseeing Call Centre operations Handling customer complaints and implementing service recovery strategies Recruiting, training, and developing agents to enhance their skills and performance...

Job Title: Call Centre TrainerAt TELE-CENTRE SERVICES PTE LTD, we are seeking a highly skilled Call Centre Trainer to join our team. As a Call Centre Trainer, you will be responsible for conducting training sessions for new staff on product knowledge, quality audits, and internal quality standards.Key Responsibilities:Develop and deliver training programs to...

Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

Job Title: Call Centre TrainerAt TELE-CENTRE SERVICES PTE LTD, we are seeking a highly skilled Call Centre Trainer to join our team. As a Call Centre Trainer, you will be responsible for conducting training sessions for new staff on product knowledge, performing quality audits, and aligning internal quality standards with industry benchmarks.Key...

About the RoleWe are seeking a highly skilled and experienced Senior Executive to join our team at National University Health System Pte. Ltd. as a Care and Call Centre Operations Manager. This is a key leadership role that will play a critical part in supporting the day-to-day operations of our Care and Call Centre (CareHub) to meet our service standards,...

Roles & ResponsibilitiesYou will be working in a call centre setting and your main responsibilities are but not restricted to the below:Responsibilities:1. Manage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information.2. Identify and escalate cases to senior...

Roles & ResponsibilitiesResponsibilities: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Handle the recruitment, training, and development of the agents Provide administrative support in the Call Centre Cover the Team Managers' duties and shift where necessary Any other ad-hoc tasks that may be...

Roles & ResponsibilitiesResponsibilities: Assist Customer Service Manager in managing and driving the outsourced call centre in delivering high quality service to customers. Take ownership of monitoring and managing the call centres performance, ensuring that Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are consistently met....

Roles & ResponsibilitiesCall Centre / Up to $2400 + VB + OTRESPONSIBILITIES:1. Handle phone calls from customers2. Make an appointment for customers for servicing or repair3. Assist with service advisors on call centre matters.4. Perform active calling to customers to remind customers on the service due and to propose a scheduled appointment5. Responsible to...

About the RoleWe are seeking a highly skilled and experienced Senior Assistant Manager to lead our Care and Call Centre team at the NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. This is a unique opportunity to make a meaningful impact on the lives of our residents and community partners.Key ResponsibilitiesDevelop and implement operational strategies to ensure...

DescriptionWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...

Job Title: Call Centre RepresentativeWe are seeking a highly motivated and customer-focused Call Centre Representative to join our team at D L RESOURCES PTE LTD.Job Summary:The successful candidate will be responsible for providing exceptional customer service to our clients through inbound call handling, ensuring that all customer inquiries and requests are...

Job SummaryPremium Automobiles Pte Ltd is seeking a highly skilled and customer-focused Call Centre Officer to join our team. As a Call Centre Officer, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our valued customers.Key ResponsibilitiesCustomer Service: Handle phone calls from customers in...

Job DescriptionAs a Senior Technical Executive at ST Recruitment Centre, you will be responsible for daily assistance to the Service Manager/Workshop Manager and Service Advisors (SA) on various matters.Key Responsibilities:Update the Service Centre with technical bulletins, service information, and innovations.Conduct test driving with customers.Liaise with...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM...

Roles & Responsibilities Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies Support in the implementation of CareHub’s functions and IT systems through monitoring and...

Roles & ResponsibilitiesResponsibilities Deliver excellent service and maximize guests’ experience by understanding and meeting their expectations Handle and process calls and emails from guests, and ensure that bookings and requests are processed accurately, timely, and efficiently to exceed service standards Coordinate with internal departments to...